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Frequently Asked
Questions Obtaining Bid
Documents
Q:
Are City of Orlando bid documents only available from
the
Web Site, or can I purchase copies elsewhere?
A:
There is normally no charge for bid documents, however, the
Office of Purchasing has contracted with DemandStar by Onvia
for
the maintenance of an automated vendor list. This list
categorizes each vendor by commodity codes for the specific
goods or services
offered by the vendor. Businesses who have subscribed
to the vendor list are notified by fax or e-mail whenever an
Invitation to Bid or Request for Proposal has been issued for
the commodity or service offered by
the vendor. Demandstar's subscription fees are nominal and
although this service is not mandatory, it is a very helpful
tool to make sure that you have all the necessary bid
documents/addenda for a particular solicitation.
To have your firm placed on the vendor list, contact
DemandStar
by Onvia at 1-800-711-1712 for details and subscription
information. You may
also contact the Office of Purchasing at (407) 246-2291 and we
will be happy to either mail or email any documents you may need.
Of course, if you’re a local vendor, you may also visit
the Office of Purchasing and obtain bid packages in person.
Document Downloads
Q:
Why is the bid document “scrambled” when I download
the
.PDF file?
A:
You
probably do not have Adobe Acrobat installed on your computer
system. You will need
to have Adobe Acrobat Reader installed before you can view the .pdf
files. Click the Acrobat Reader icon below to download Adobe®
Acrobat® Reader®
for free.
Help – with the system
Q:
Who do I contact for help using this Web Site or about
problems with the system?
A:
You can
contact the Office of Purchasing at (407) 246-2291
and we will be
happy to guide you through the process, or you
can follow the
handy directions listed below.
These directions will guide you directly through the
City’s Website to where all the City
of Orlando’s current solicitations are located.
Procedural
Q:
How do I download the solicitation?
A:
Follow
these easy steps to view and download current City of Orlando
bid solicitations.
From
the page you were just at, http://www.cityoforlando.net/admin/purchasing/index.htm,
the Purchasing Homepage, look at the beige box on the right hand
side of the page marked "Links" in red and click on
Current Bid Info (Second one down). You will now see the
Procurement List.
Click on the scroll down box and choose
active, then Search. Scroll down until you see the bid you
are interested in and then look over to the far right. Click
on Download/Order. You will then be directed through
DemandStar by Onvia's website. Be advised that you are not
signing up with them; you are just downloading a bid
solicitation.
If
you already a member, you would simply login your
username
and password. If you are not a member of DemandStar.com,
however, you would need to click on Create Profile. You
will then need to fill out a short questionnaire about
your company. This
information is needed in case there are any addendum(s),
you will be notified. After the form is complete, you
will be
taken to the Membership Agreement page. After you have
read the Agreement, click on Finish. You will now be on the
Request Bid Package page. You should see your bid below
in a .pdf format. Under Action on the far right, click on
Download. Don't forget, you will
need to have Adobe Acrobat
in order to view any bid/addendum.
If you do not have it, you
can download it for free by clicking on the Acrobat Reader
icon below.
If
you are having trouble downloading a bid/addendum for any
reason, please give us a call at (407) 246-2291 and we can
always email or mail them to you!
Q:
How will addenda be issued under the Web Site process?
A:
If you are
a member of DemandStar by Onvia, you will be notified either by
email or fax, whichever you choose during your registration
process. If you
aren’t however, it is your responsibility to check the website
for Addendums, or give us a call at (407) 246-2291 and we can
always fax, email, or mail them to you!
Q:
How do I get a copy of the planholders list for a project?
A:
Go
to: http://www.demandstar.com/orlando/Bid_Info/BidInfo_Opening.htm
on the web and locate the particular bid you’re interested in.
Once you locate your bid number, look all the way on the
right hand side and click on Planholders.
You may then print the list of all planholders for that
particular bid.
Q:
What is the last date to submit questions about a
Solicitation?
A:
Unless
a time-limit is expressed in the instructions within
the solicitation, no fixed date applies. Purchasing staff
endeavors to provide answers to questions when the timing allows a fair and
reasonable response.
Q:
How do I submit my response?
A:
Instructions
for submittal are specified within each solicitation.
Instructions vary from solicitation to solicitation.
Q:
Can I submit my response online?
A:
It
depends on the type of solicitation. Bids
for fax and electronic requests for quotes may be submitted by fax
or through the use of Quotewire, an Onvia electronic bidding
system. However, see the instructions within
each solicitation.
Q:
How do I update my registration information or commodity
information?
A:
Contact
DemandStar by Onvia at (800) 711-1712.
Solicitation Results
Q:
How do I find out solicitation results?
A:
Awards
are made approximately one to three weeks after
the bid
opens. If you are
awarded a particular bid, the purchasing agent will notify you
directly. You may
also download bid tabulations from the website to see where your
company may
fall. Awards are also printed on the
website. Simply go to the Details
section of each bid and award information will be posted under
the Bid Status and Bid Status Text sections. Bid Tabulations
will be posted under the Documents section, along with the
original bid document and addendums, if any. You may
download all documents free of charge.
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