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Chief Administrative Officer

Message from Byron W. Brooks, A.I.C.P.
Chief Administrative Officer

Welcome to the City of Orlando’s Office of the Chief Administrative Officer (CAO) website. We are committed to providing quick, efficient and financially conservative public services as a means to enhance the quality of life in the City.

The primary responsibility of the CAO is to ensure the City’s operating departments are delivering the required services in a consistent, efficient and responsible manner while providing commendable customer service. This office provides guidance, direction, coordination and leadership of City services and initiatives. We measure performance and establish accountability. We are fortunate to have an outstanding team of professional and dedicated employees throughout the City of Orlando. Your constructive feedback on how we can improve is always welcome, as well as your comments about what is working.

In accordance with the City Charter, adopted on February 4, 1885, the City of Orlando operates under a Mayor/Council form of government. Mayor, Buddy Dyer, serves as the chief executive officer. Historically, City mayors have appointed a Chief Administrative Officer to assist with the day-to-day administration of City operations and ensure effective implementation of policies adopted by City Council. The current Chief Administrative Officer is Byron W. Brooks, who was appointed to the position by Mayor Dyer in December 2005. Mr. Brooks has more than 23 years of experience in government, previously serving in senior level executive positions with area organizations.

The CAO’s Office includes two Deputy Chief Administrative Officers (DCAO), Kevin Edmonds and Deborah D. Girard, Sustainability Director Chris Castro, CAO Administrative Specialist Janice Owens-Cannady and Executive Assistants Michele Castro and Maribelle Ortiz.

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