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City Records and Archive Management Services

“Our goal is to comply with Florida law and to serve our citizens in the most efficient and cost effective manner.”

Public Records Request
To submit a public records request, contact Records and Archive Management Services at 407.246.2148 or email a request to records@cityoforlando.net.  Please include the topic of your request in the subject line of your message as well as in the body of the message.

Please note that public records requests are not required to be in writing, however, it may assist us in processing your request more accurately, quickly and efficiently.

State law requires the City produce specifically identified records in its possession within a reasonable amount of time. City policy states you should receive an initial response to your request within 48 hours. If records are not readily available and require more than 30 minutes to retrieve, you will receive an estimate of the retrieval cost and may be asked to pay a deposit before the documents are pulled. The cost of the retrieval is based on the actual number of hours required to retrieve the documents multiplied by the hourly rate of the lowest paid staff member capable of performing the retrieval. If the actual cost is less than your deposit, you will be refunded the balance. Likewise, if the actual cost exceeds the estimate, you will be asked to pay the difference. Copies are available for 15 cents per page.

For those seeking the following information, search the links below before submitting a public records request.

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