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Hours | Directions | Parking | Phone Numbers

DSC_4906Orlando City Hall is located Downtown at

One City Commons
400 South Orange Avenue
Orlando, FL 32801
(at the corner of Orange Avenue and South Street)

City Hall’s Mailing Address:

Department Name
City Hall
PO Box 4990
Orlando, FL  32802-4990

City Hall Floor Directory


Main City Switchboard: 407.246.2121


Email for General Questions or Feedback: troubleshooter@cityoforlando.net

Do I live in the City limits? Find out using our Orlando Information Locator (although your mailing address may say “Orlando, FL”, certain areas of the region are under Orange County jurisdiction)

Frequently Called:

* non-City numbers

Animal Services*:407.836.3111
Code Enforcement:407.246.2686
Consumer Services*:1.800.425.7352
Discrimination: 407.246.2122
Fire Department Emergencies:911
Fire Department Non-emergencies: 407.246.3473 (FIRE)
Garbage Collection: 407.246.2314
Graffiti on public property: 407.254.4723
Graffiti on private property (OPD):321.235.5300
Job Line:407.246.2178
Lake Alerts: 407.246.2220
Mosquito Control*: 407.254.9120
Police Non-Emergency Number: 321.235.5300
Police Information Desk: 407.246.2470
Power Outage (OUC*): 407.423.9018
Railroad Crossing Signals*: 1.877.235.7245
Recycling: 407.246.2314
Sewer Bills:407.246.2662
Streets: 407.246.2238
Street Lights*:407.737.4222
Traffic Calming: 407.246.2281
Traffic Light Problems: 321.235.5361
Traffic Sign Problems407.246.2100
Trees on City right-of-way: 407.246.2283
Yard Waste Collection:407.246.2314

Elected Officials:

MayorBuddy Dyer407.246.2221
City Commissioner, District 1Jim Gray407.246.2001
City Commissioner, District 2Tony Ortiz407.246.2002
City Commissioner, District 3Robert F. Stuart407.246.2003
City Commissioner, District 4Patty Sheehan407.246.2004
City Commissioner, District 5Regina I. Hill407.246.2005
City Commissioner, District 6Samuel B. Ings407.246.2006

Departments and Offices:

Business and Financial Services: 407.246.2341
Chief Administrative Office:407.246.3091
City Attorney's Office: 407.246.2295
City Clerk's Office: 407.246.2251
Communications and Neighborhood Relations: 407.246.2169
Community Affairs and Human Relations:407.246.2500
Downtown Development Board:407.246.2558
Economic Development:407.246.2821
Office of the Mayor407.246.2221
Families, Parks and Recreation:407.246.4300
Fire (non-emergency):321.246.FIRE (3473)
Hispanic Office for Local Assistance (HOLA)407.254.HOLA (4652)
Housing and Community Development: 407.246.2708
Human Resources: 407.246.2235
Information Technology407.246.2486
Parking Division: 407.246.2155
Parks Division:407.246.2283
Permitting Services:407.246.2271permittingservices@cityoforlando.net
Planning Division: 407.246.2269cityplanning@cityoforlando.net
Police Non-Emergency line:321.235.5300opd@cityoforlando.net
Police Information Desk: 407.246.2470opd@cityoforlando.net
Public Works: 407.246.2266
Procurements and Financial Services: 407.246.2291
Solid Waste: 407.246.2314SWcustomersvc@cityoforlando.net
Streets and Stormwater:407.246.2238
Transportation Engineering:407.246.2281
Water Reclamation:407.246.2213


City Hall is officially open from Monday thru Friday during the hours of 8 a.m. to 5 p.m.  However, you should check with specific departments for their hours of operation.

Please make note of the following holidays that the City is closed for business:



Martin Luther King, Jr. Day – Monday, January 15, 2018
Memorial Day – Monday, May 28, 2018
Independence Day – Wednesday, July 4, 2018
Labor Day – Monday, September 3, 2018
Thanksgiving Day – Thursday, November 22, 2018
Day after Thanksgiving – Friday, November 23, 2018
Christmas Eve – Monday, December 24, 2018
Christmas – Tuesday, December 25, 2018
New Year’s Day – Tuesday, January 1, 2019


Get driving directions to City Hall:

Driving Directions from I-4:

Coming From the West on I-4: 
Take I-4 East to South Street (Exit 82B)
(Exit curves right)
Right onto South Street
Right onto Boone Avenue

Coming from the East on I-4: 
Take 1-4 West
Exit #82C Anderson Street
Left on Anderson Street
Left onto Boone Avenue

Driving Directions from 408 (East-West Expressway):

Coming Eastbound on 408 (East-West Expressway):
408 East to I-4 East – toward Daytona Beach (Exit 10A)
Take the Anderson Street exit (Exit 82C)

Coming from the West on 408 (East-West Expressway):
408 West to the Rosalind Avenue exit (Exit 11A)
Turn Left onto South Street

Or get information on how to get to City Hall via the Lynx public transit system


General Parking Instructions

DSC_0018If traveling South on S. Orange Ave.:

Turn Right onto South Street then follow the directions below.
Turn Left onto Boone Avenue 
Turn Right into the City Commons Parking Garage (across the street from City Hall).
*Please note, this garage charges a fee.

If traveling East on South Street:
Turn Right into the City Commons Parking Garage just before the South Street / Boone Ave. intersection.

**NOTICE: E-mail addresses are Public Record

Under Florida law, e-mail addresses are public records. If you do not want your e-mail address released in response to a public-records request, do not send electronic mail to this entity. Instead, contact the city office by phone or in writing.

Please be further advised that any writing received by the City is also a public record under Florida law and is subject to being released pursuant to a public records request.

If you would like to contact the City for more information regarding this notice, please contact the City Clerk’s office at 407.246.2251.

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