DIGITAL PLANNING & PERMITTING – DIGITAL PLANS REVIEW
Digital Plans Review in Permitting Services
We encourage all of our customers to review our Digital Plans Quick Start Guide, or watch our Digital Plans tutorial videos before making their Digital Plans submission.
Customers who opt to submit in paper* will be required to digitally convert their plans. If more than 10 pages of paper plans are submitted, the customer will be subject to a digital conversion fee. *If you choose to submit paper, 2 complete, collated, copies are required for initial submittal, as well as any revisions required to be submitted.
Please note: Permitting Services will not be offering ProjectDox training between July 26 – August 14. Beginning August 15, all training sessions will be held on the 8th Floor in the Crossroads Conference Room every other week.
Digital Plans Review Training Session
Learn about the new system, how it works and discuss ways to facilitate the transition. Public training sessions will be hosted on the following dates from 11 a.m. to 12 p.m.:
July 11, 18, 25 – (July dates will be held on the First Floor, Collaborations Conference Room)
After August 13, training sessions will be held on the Eight Floor, Crossroads Conference Room
August 15, 29
September 12, 26
October 10, 24
November 7, 28 (11/28 will be the only session held on the Sixth Floor, Manatee B Conference Room)
Orlando City Hall
400 South Orange Avenue
Eighth Floor – Crossroads Conference Room
Parking: Validation will be provided
City Commons Garage
460 Boone Avenue
- Digital Plans Tutorial (PDF)
- Digital Plans Quick Start Guide– step-by-step process on submitting applications, paying fees and determining correct file formats
- Digital Plans Tutorial Videos
Am I required to submit my plans electronically?
The City of Orlando is implementing full adoption of Digital Plans Review. Customers who opt to submit in paper* will be required to digitally convert their plans. If more than 10 pages of paper plans are submitted, the customer will be subject to a digital conversion fee.
*If you choose to submit paper, 2 complete, collated, copies are required for initial submittal, as well as any revisions required to be submitted.
How do I get started with Digital Plans?
We have created a Digital Plans Quick Start Guide. It is a step-by-step process on submitting applications, paying fees and determining correct file formats.
A username and password will be emailed to you after your permit application has been processed.
Will I be able to track the digital plan submittal online?
Yes! Anyone with a permit number can simply click the “Check Permit Status” icon on our website to check the status of your project.
If you are the applicant for the Digital Plan submittal, you will also be sent an email regarding any status updates in the project.
If my project was submitted as a paper copy prior to November 27, 2017 can I...
submit revisions or other documents electronically?
No, if your first submission was in paper, then all subsequent submissions will be required to be in paper.
If I bring in a paper copy, will someone be able to scan in my plans to upload?
As a courtesy, our staff will scan up to 10 pages and provide you with a thumb drive to upload your plans in our office. Any plans that exceed 10 pages will be required to be taken to an outside company for digital reproduction or be subject to a digital conversion fee.
If I submit digitally, will I still need to have a paper copy of the permit,...
inspection card, and/or plans, at the construction site?
Yes, you will need to print a copy of the issued permit, inspection card and all approved documents/plans for use on site.
Do I Need A Computer To Use Digital Plan Review?
Yes. The availability of a computer with internet access is required for Digital Plans review. You will also need a valid email address. The uploading of files and the communication regarding your application will be handled primarily through email.
If you do not have access to a computer, there will be one available for you to use at the Permitting Services Office, located on the first floor of City Hall at 400 South Orange Avenue. For more information, contact us at email@example.com or 407.246.2271.
How do I check the comments for plans that were submitted?
Permit Application status can be accessed at any time here.
To check comments while plans are still under review, the applicant must log into their Digital Plans account and click on the "Project Reports" icon on the menu bar. From there, the applicant can run the "Project Flow - Changemarks Report" and the "Project Flow - Department Review Status Report" to review any comments that have been made to date.
How do I schedule an inspection?
How do I pay for a re-inspection?
Using a credit card though our online services.
Permitting Services customers can call 407.246.3396 or email firstname.lastname@example.org.
City Planning customers can call 407.246.2269 or email email@example.com.
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