Office of Multicultural Affairs

Hispanic Office for Local Assistance
(HOLA)

Locations

Information Hotline 407.254.HOLA (4652)
Primrose Community Center
595 North Primrose Drive
Orlando, FL 32803

Mission

To connect the residents, families, businesses and newcomers to the City of Orlando with its City, government agencies, community-based organizations and professional entities, with the information, resources and tools necessary to strengthen the quality of life of its residents.

Services

The HOLA office provides an array of programs and services thanks to the collaboration of government agencies and more than 150 community organizations that work in parallel with the City to provide the best guidance and assistance to the residents of Orlando and those entrepreneurs that wish to start or develop their businesses in the City.

The services of the HOLA office have been improved and diversified to assist the residents in the best manner, creating new opportunities, providing valuable information and connecting them with important resources. Following is a list of some of the services offered by the HOLA office:

• Information and referrals to visitors and residents to government agencies, community and faith based organizations
• Guidance and support to request the State Access Program from Second Harvest Food Bank (food stamps)
• Access to computers for employment search and seeking public assistance
• Use of conference rooms for meetings and trainings
• Orientation related to educational services offered by the Orange County Libraries
• Multilingual services
• Alliances and agreements with community organizations
• Collaboration in the search and referral for employment vacancies
• Informational activities and workshops related to government services, private companies and third sector in regards to housing, education, employment, business, etc.
• Trained staff to assist senior citizens and people with special needs