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Office of Human Relations
400 S. Orange Ave.
City Hall, 2nd Floor
Orlando, FL 32802-4990
407.246.2122
FAX: 407.246.2308
TTY: 407.246.3454
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Employment
Discrimination
Filing a Complaint of
Employment
Discrimination
Navigating the Office of Human Relations (OHR) complaint process
requires detailed coordination of jurisdictional procedures by OHR
staff. Complaints of employment discrimination investigated under
federal law include the bases of race, color, religion, sex (includes
sexual harassment and pregnancy), national origin, age, disability and
retaliation. Complaints investigated under local law, Chapter 57 of the
Code of the City, include the additional bases of marital status and
sexual orientation. If your complaint alleges any other type of
discrimination or unfair treatment, OHR has no jurisdiction in the
matter.
Employment discrimination complaints must be in writing and
notarized. The OHR staff members are available to guide you through the
filing process.
The process is as follows:
- Call or walk-in to OHR to discuss your complaint
with a knowledgeable staff member. If you call and
your complaint meets the requisite standards, an appointment will be
scheduled for you to come to the office, complete and sign the
paperwork necessary to file an official complaint. If you
walk-in and your complaint meets the requisite standards, an
appointment will be scheduled for you or you will be able to
complete and sign the paperwork necessary during your office visit,
subject to openings in the schedule and staff availability.
- If you‘ve called and have an appointment scheduled, you may
print the appropriate questionnaire
from the OHR website, complete and bring it with you when you come
to the office; if you have not completed the questionnaire, you may
do so during your office visit.
- During your office visit you will need to complete one or more
Affidavits. The information requested will include names, addresses
and phone numbers of your employer and witnesses. You will also need
to provide an account of the alleged discriminatory action(s), in
chronological order if possible, along with any documents in your
possession that may be relevant to your complaint.
- It is important to remember that should any of the contact
information change for anyone referenced in your complaint,
including yourself, prior to your receiving notification that your
case is closed, you are to forward the new contact information to
the agency that is processing your complaint, i.e., OHR, EEOC or
FCHR.
- Provide as much information as possible about all parties
involved in the alleged act of discrimination, most importantly the
correct name and address of the company or organization that you
believe committed the act. Also important, if you have filed this
complaint with EEOC and/or FCHR, please disclose this to the OHR.
- Once your complaint is taken and your signature is affixed and
notarized (you will need photo identification), your complaint will
be kept for processing by OHR, or, forwarded to EEOC or FCHR for
disposition, whichever is applicable.
- Once you have filed a complaint, you will be given a detailed
explanation of what to expect regarding which agency will process
your complaint, the investigative process, and what participation is
expected of you.
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