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About Us


“To connect the residents, families business and newcomers to the City of Orlando with its City, governments agencies, community based-organizations and professional entities, with information, resources and tools necessary to strengthen the qualify of life of its residents.”


To provide residents with enhanced services that will assist them in a resourceful and proficient manner.




Ana L. Cruz, HOLA Coordinator

Ana L. Cruz has served Orlando residents since 2008 as Aide to District 2 City Commissioner Tony Ortiz.  On her current position, under the Executive Office of the Mayor’s Office of Community Affairs and Human Relations, as the HOLA Coordinator, her professional role is to oversee the daily operations of the HOLA office, develop and maintain relationships with community partners, attend community events and distribute multilingual written resources.  In addition, she will collaborate and work with the Mayor’s Multicultural Affairs Office on signature events and community outreach initiatives.

Ms. Cruz was born in Caguas, Puerto Rico, and graduated from the University of Puerto Rico, Rio Piedras Campus with a Bachelor’s Degree in Secretarial Sciences.

Ms. Cruz is an alumna, Class of 2003 of the City of Orlando Citizens Police Academy and an alumna, Class of 2007 of the City of Orlando Mayor’s Academy.  She served as President of the Pine Ridge South Homeowners Association from 2000 to 2005 and was Vice President of the City of Orlando Citizens Police Academy Alumni Association in 2003.

Ana has been the recipient of the following awards and nominations: WKMG News 6 Getting Results Awards in the month of November 2017,  Orlando-Casa de Puerto Rico Coquí de Oro Award in 2017, We, The Hispanic Women Chamber of Commerce 2015 Eagle Award Recipient, Working Together Coalition 2014 Lighthouse Award Recipient, La Prensa Newspaper Women Who Make a Difference in Central Florida Nominee, 2012 and 2013, UCF Public Service Excellence Award Nominee from the Central Florida Chapter American Society for Public Administration (ASPA) in 2012, Volunteer Awards from the National Latino Peace Officers Association, Central Florida Chapter, 2009, 2010 and 2015, recognition Awards from INROADS Central Florida Students Association, 2006, 2007 and 2008, Volunteer Appreciation Awards, 2004 to 2007, from “Yo Si Puedo” (Yes, I Can – an Orlando Youth Organization), City of Orlando Citizens for Neighborhood Watch, District 2; Block Captain of the Year Award in 2001 and 2003, INROADS Employee of the Year Nominee, 2003, recipient of a Volunteer Excellence Award from the Robert Wood Johnson University Hospital – Community Health Promotion Program, New Brunswick, New Jersey, and Board Member Recognition Award from the Elijah’s Promise Soup Kitchen, New Brunswick, NJ.

Sandra Camacho, Administrative Assistant, HOLA

Sandra Camacho was born in Caguas, Puerto Rico.  Lived in New York City during her childhood and moved to Puerto Rico until her adulthood. In 1999 she moved with her family to  Orlando, FL.

Mrs. Camacho graduated from the University of Puerto Rico, Rio Piedras Campus, with a Bachelors Degree in Secretarial Sciences. She obtained her Certified Professional Secretarial certificate in 1996.

Mrs. Camacho, after graduating from college, worked for 2 years with the Chase Manhattan Bank.   Afterwards she worked for 18 years for the pharmaceutical Searle & Co./Pfizer as the Administrative Assistant for the Quality Control Department.   She also worked for a total of 10 years with the US Army as a Project Analyst Contractor.

On her new role, Mrs. Camacho is responsible for providing assistance to the HOLA Program Coordinator and the general office management.

Mrs. Camacho also worked with Hispanic Health Initiatives as the Administrative Assistant/Event Coordinator for two and half years.  She was able to have the opportunity to work for the community providing health care information to the uninsured.

Sandra has a daughter, a son, two granddaughters and a wonderful husband.

Alina Rivera-Campo, Part-time Office Staff, HOLA

Alina Rivera-Campo is from Morovis, Puerto Rico. At the age of twelve, she moved to the City Beautiful of Orlando. While living in Puerto Rico, she began to volunteer with the American Cancer Society at Relay for Life, a team fundraising event that gives its proceeds to cancer research. When she moved to Orlando she continued to work with the organization by volunteering at one of their offices, and for two years she was a part of the organizing team of the event Relay for Life at Boone High School.

She was also an officer in the Best Buddies Club, a nonprofit organization dedicated to establishing a global volunteer movement that creates opportunities for people with intellectual and developmental disabilities. It was because of this club that she began studying American Sign Language (ASL) so that she could communicate with her buddy who was deaf. While in high school she also had the opportunity to travel, with her school, to Spain and Morocco where she was exposed to different cultures and norms that further sparked her interest in helping others.

Alina finished her Associates Degree in General Studies at Valencia College, and while at Valencia she had the opportunity to volunteer at a school in Cusco, Peru. There she helped their English teachers expand their English curriculum which helped her choose her major. Currently, she’s pursuing a Bachelor’s Degree in Latin American Studies with a minor in interpreting and translating at the University of Central Florida (UCF). Ms. Rivera-Campo is fluent in Spanish, English and has also been studying Portuguese. She is a member of the National Society of Collegiate Scholars and she has been recently awarded the Global Distinction award at Valencia because of her work in Peru and the global community.

Visit/Contact Us:

595 North Primrose Drive
Orlando, FL 32803

Information Hotline: 407.246.4310 or 407.254.HOLA (4652)

Email: hola@cityoforlando.net

Facebook: facebook.com/ciudaddeorlando