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Human Relations


To promote equality of opportunity for citizens of Orlando by advocating policies of nondiscrimination and enforcing City and Federal laws that prohibit discrimination in employment, housing and public accommodation.


Human Relations is a certified agent of both the U. S. Equal Employment Opportunity Commission (EEOC) and the U.S. Department of Housing and Urban Development (HUD) .

The office provides the following services:

    • Accepts, investigates and resolves complaints of discrimination through methods of mediation and conciliation, contingent upon the applicable rules and regulations mandated by Chapter 57 of the City Code and contractual agreements with EEOC and HUD.
    • Conducts education and outreach activities for the public in order to increase citizen awareness of their rights and the remedies available to them under existing discrimination laws .
    • Conducts free training workshops for employers, housing providers and individuals/entities involved in the business of providing access to places of public accommodation.                                                                           Discussions are general or customized per request; covering topics such as best practices, the basics of existing laws, new amendments to existing laws and new laws and how they affect you.
    • Facilitates activities with the Chapter 57 Review Board.

Types of Discrimination

Learn about the various types of discrimination prohibited by the laws enforced by Human Relations, certified agents of EEOC and HUD. Due to filing deadlines, it is important to contact our office as soon as possible.

Employment Discrimination

For those who have been treated unequally by their employers in relation to hiring, discharge and compensation, or providing the terms, conditions and privileges of employment. We also address employment issues related to criminal history.

Housing Discrimination

For individuals or their family members who have been treated unequally where they live or when trying to buy, rent, lease, sell or finance a home. This is also for those who have been denied a reasonable accommodation or modification for a qualified disability.

Public Accommodations Discrimination

For those who have been denied equal access to the facilities or services of a business or other public place, including local and state government.