In observance of Thanksgiving, City Hall and all city offices will be closed Thursday, November 22 and Friday, November 23, 2018. Residential recycling pick up for Thursday will be postponed to Saturday, November 24. Yard waste and trash will resume on your next scheduled pick up day.



iLead downloadable guides provide
in-depth information and tools
for finding success in your association.




Engaging Volunteers: Let’s Stay Together (view online)(print)
Learn the basics of recruiting volunteers and creating an organizational culture where volunteers keep coming back.

Emergency Preparedness for Neighborhood Organizations (view online) (print)
An outline for your association to follow, resources to use, questions to think about and tips
to create your association and neighborhood emergency preparedness plans. 

How to Avoid Leadership Burnout (view online) (print)
Learn strategies to keep your leadership role enjoyable, productive and successful.

Taking Neighborhood Leadership Skills to the Next Level (view online) (print)
Learn important skills needed to be an effective leader in your organization

Board of Directors Operations  (view online) (print)
Learn about the duties and responsibilities for creating and maintaining a solid foundation for a neighborhood organization.

Leadership Survival Skills (view online) (print)
Learn tools and tips to be an effective leader an avoid burnout in your neighborhood organization.

Communication Tools  (view online) (print)
Learn about effective communication as the key to the success of your association.

Cultivating New Neighborhood Leadership – (view online) (print)
Learn about the recruiting process and how to develop leaders and build effective relationships within your neighborhood organization.

Engaging Next Generation Leadership (view online) (print)
Learn to recruit and engage new volunteers by focusing on the values and characteristics of the next generation of leadership.

Neighborhood Profile – A New Approach to Creating Partnerships (view online) (print)
Learn how to use this tool to gather the most relevant and accurate resources available for neighborhood organizations.

New Board Orientation for Neighborhood Organizations (view online) (print)
Learn the information board members need to understand their role, the role of the board, the expectations the board has of them and the association’s governing documents and rules.

Parliamentary Procedures Made Simple (view online) (print) 
Learn the basics of parliamentary procedures.  A set of rules, which, if used correctly, help groups run meetings without confusion and without waste of time or effort.

Writing Your Neighborhood History (view online) (print)
Learn how to research and produce your neighborhood history. Writing a neighborhood history can be a very rewarding project and a great team building activity for the neighborhood.

Ice Breakers (view online) (print)
Learn new activities to help residents get to know one another. Help team members to relax and open up. Ice Breakers are a great way to start the flow of conversation on a positive note.

Mayor’s Matching Grants for Neighborhood Organizations (view online) (print) 
Learn how a Mayor’s Matching Grant can benefit your organization as well as examples of projects that neighborhood organizations have completed.

Event Planning (view online) (print)
Learn basic building blocks in planning and executing successful neighborhood activities and events.

Effective Meetings (view online) (print) 
Learn about the most effective and efficient ways to conduct business meetings for neighborhood associations.



The City of Orlando is the owner of the mark “iLead” in connection with the programs outlined on this site.  The City of Orlando is happy for other local governments to use the materials found on this site as long as 1) credit is given to the City of Orlando if such materials are re-used by another local government and 2) no commercial use is made of the materials.