Frequently Asked Questions
Q. How do I schedule an inspection?
schedule/cancel an inspection and obtain inspection results, please
call our Interactive Voice Response (IVR) system, "PROMPT" at
407.246.4444 or use our online services. To schedule inspections,
you will need the case/permit number, which is located in the upper
right hand corner of your permit, and the inspection code, which can
be found on the inspection record card that was provided to you when
your permit was issued. The cut-off time to schedule an inspection
is 5:00 AM. Inspection requests received after the cut-off time will
be scheduled the next working day. For more information on using
PROMPT, click here.
Q. How do I pay for a re-inspection fee?
A. You can pay by
(1) using a credit card through PROMPT; or (2) using a credit card
though our online services; or (3) paying in person using a credit
card, check (made to the City of Orlando), or cash. We accept
MasterCard, Visa, or American Express credit cards only. All
outstanding fees must be paid in full prior to requesting any
inspections. Partial payments are disallowed, and the maximum
allowable charge is limited to $10,000.
Q. Do I need an inspection before placing a
concrete driveway on my property?
A. Yes, an
engineering inspection is required before placing a concrete
Q. Is a final inspection required after new
driveway has been constructed?
A. Yes, a final
inspection is required.
Q. Do I need a deck
inspection for a pool?
A. Yes, your
piping should be under pressure of 35 PSI at that time. Also the
Electrical underground rough inspection needs to be completed. The
deck and the drain should be in place ready for inspection. Termite
treatment required if soil is disturbed within 1 foot of the
Q. Do I need a dry-in inspection for a re-roof?
A. Yes, two
separate inspections are required for re-roofs: an exterior dry-in /
in- progress (code 125) and a Final inspection (code 600).
Q. What items do I need onsite when I call for
an inspection on my building permit?
A. An approved
set of plans (and revisions), valid permit, permit card, a copy of
the recorded Notice of Commencement, and any engineering documents
for that job must be on site. Permit must be posted and visible from
the street and accessible to inspector.
Q. When do I need to file a Notice of
A. The Notice of
Commencement is required to be filed prior to work starting or
delivery of materials. The owner or owner's agent (contractor) needs
to file a copy of the recorded Notice of Commencement with the
Division prior to requesting the first inspection. For more
information, click here.
Q. How do I request an after-hours inspection?
A. Information on
requesting after-hours inspections can be found
Q. What are the hours of inspections?
A. Our inspectors
perform inspections Monday through Friday, 7:00 AM through 3:30 PM.
Q. How do I contact my inspector for a
inspector's name and the phone number are printed on the permit. The
Staff Directory contains phone numbers for all inspectors in the
Division. You can call the inspector and leave a message; the
inspector will contact you within 24 hours. You can also call the
PROMPT system and leave a message for the inspector to call you.
Q. When will my permit expire?
A. Work must
begin and have an approved inspection within 6 months after issuance
or the permit will expire. Once the permit is considered active, an
approved inspection must be received within every 180 days to keep
the permit from expiring.
Q. Do I need final Mechanical, Electrical,
Plumbing, Engineering, Fire and Zoning inspections before I can schedule a final
Q. How do I request a fire safety inspection for
my building permit?
A. All occupiable
structures, except detached one- and two-family dwellings, will need
an approved fire safety inspection prior to occupancy. You can
request a code 150 fire final inspection on your building permit by using
PROMPT or our online services. Where the structure contains
associated fire permits for items such as fire suppression or fire
alarm systems, the respective inspections for each fire permit must
be requested concurrently with the fire final inspection.
Q. How do I make application for pre-power?
A. Pre-power is
available on all new construction projects. The electrical
contractor requests a pre-power inspection using PROMPT or our
online services. After the inspection is approved, the field
inspector notifies the power company. Job condition questions can be
directed to the field inspector.
Q. Is pre-power offered on single-family
Q. When do I need a low voltage electrical
A. As of October
1, 2003, low voltage electrical systems including, but not limited
to installation, alteration, or modification of any telephone,
cable, communication, fire alarm, access control, security, and
surveillance system will require an electrical permit. Effective
August 1, 2005 low voltage inspections will no longer be handled
separately from other electrical inspections. When scheduling
electrical rough in, ceiling or final inspections, all low voltage
permits for that project must be called in at the same time.