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Inspection
Services
Frequently Asked Questions
 Q.
How do I schedule an inspection?
A. To
schedule/cancel an inspection and
obtain inspection results, please
call our Interactive Voice Response
(IVR) system, "PROMPT"
at 407.246.4444 or use our online
services. To schedule
inspections, you will need the
case/permit number, which is located
in the upper right hand corner of
your permit, and the inspection
code, which can be found on the
inspection record card that was
provided to you when your permit was
issued. The cut-off time to schedule
an inspection is 5:00 AM. Inspection
requests received after the cut-off
time will be scheduled the next
working day. For more information on
using PROMPT,
click here.
Q.
How do I pay for a reinspection fee?
A. You can pay by (1) using a credit
card through
PROMPT;
or (2) using a credit card though
our
online
services; or (3) paying
in person using a credit card, check
(made to the City of Orlando), or
cash. We accept MasterCard, Visa, or
American Express credit cards only.
All outstanding fees must be paid in
full prior to requesting any
inspections. Partial payments are
disallowed, and the maximum
allowable charge is limited to
$10,000.
Q. Do I
need an inspection before placing a
concrete driveway on my
property?
A.
Yes,
an engineering inspection is
required before placing a concrete
driveway.
Q. Is a
final inspection required after new
driveway has been constructed?
A.
Yes, a final inspection
is required.
Q. Do I
need a deck inspection for a pool?
A.
Yes, your piping should be under
pressure of 35 PSI at that time.
Also the Electrical underground
rough inspection needs to be
completed. The deck and the drain
should be in place ready for
inspection.
Q. Do I
need a dry-in inspection for a
re-roof?
A.
No, a separate
dry-in inspection is not required;
it can be part of the deck
inspection or final roofing
inspection.
Q.
What items do I need onsite when I
call for an inspection on my
building permit?
A.
An
approved set of plans (and
revisions), valid permit, permit
card, a copy of the recorded Notice
of Commencement, and any engineering
documents for that job must be on
site.
Q. When
do I need to file a Notice of
Commencement?
A.
The Notice
of Commencement is required to
be filed prior to work starting or
delivery of materials. The owner or
owner's agent (contractor) needs to
file a copy of the recorded Notice
of Commencement with the
Division prior to requesting the
first inspection. For more
information, click here.
Q. How do I request an after-hours
inspection?
A. Information on requesting
after-hours inspections can be found
here.
Q. What
are the hours of inspections?
A. Our
inspectors perform inspections
Monday through Friday, 7:00 AM
through 3:30 PM.
Q. How
do I contact my inspector for a
job-specific question?
A.
The inspector's name and the phone
number are printed on the permit.
The Staff
Directory contains phone numbers
for all inspectors in the Division.
You can call the inspector and leave
a message; the inspector will
contact you within 24 hours. You can
also call the
PROMPT
system and leave a message for the
inspector to call you.
Q. When
will my permit expire?
A.
Work must begin and have an approved
inspection within 6 months after
issuance or the permit will expire.
Once the permit is considered
active, an approved inspection must
be received within every 180 days to
keep the permit from expiring.
Q. Do I
need final Mechanical, Electrical,
Plumbing, Engineering, Fire and
Zoning inspections before I can
schedule a final Building
inspection?
A. Yes.
Q.
How do I request a fire safety
inspection for my building permit?
A.
All
occupiable structures, except
detached one- and two-family
dwellings, will need an approved
fire safety inspection prior to
occupancy. You can request a fire
final inspection on your building
permit by using
PROMPT
or our online
services. Where the
structure contains associated fire
permits for items such as fire
suppression or fire alarm systems,
the respective inspections for each
fire permit must be requested
concurrently with the fire final
inspection.
Q. How
do I make application for pre-power?
A.
Pre-power is available on all new
construction projects. The
electrical contractor requests a
pre-power inspection using
PROMPT
or our online
services. After the
inspection is approved, the field
inspector notifies the power
company. Job condition questions can
be directed to the field inspector.
Q. Is
pre-power offered on single-family
residential structure?
A.
Yes.
Q. When
do I need a low voltage electrical
permit?
A.
As of October 1, 2003, low voltage
electrical systems including, but
not limited to installation,
alteration, or modification of any
telephone, cable, communication,
fire alarm, access control,
security, and surveillance system
will require an electrical permit.
Effective
August 1, 2005 low voltage
inspections will no longer be
handled separately from other
electrical inspections. When
scheduling electrical rough in,
ceiling or final inspections, all
low voltage permits for that project
must be called in at the same time.
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