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Permitting Services

Mayor's Strategy:

Build a nationally recognized prompt and professional permitting operation. The objectives are to develop a customer service driven organization, achieve deregulation through simplification and establish a dedicated, multi-disciplinary permitting team. As a result the City of Orlando will be in a stronger position to compete for economic vitality.

Mission Statement:

The mission of Permitting Services is to operate a permitting system that is unparalleled in clarity, timeliness and customer service in order to ensure economic competitiveness.

Division Description and Functions:

Permitting Services is responsible for coordinating plans review for construction, renovations, alterations and development. Services provided include preapplication meetings, plans submittal assistance, development and plans review, variance procedures, inspection services, certificates of occupancy and business licensing. Staff is challenged to assist clients with meeting professional and City codes to ensure the health, safety and welfare of citizens.       

Customer Services

Issue all permits.

Provide comprehensive information and assistance to Permitting Services customers in order to ensure movement through the system in a timely manner.

Provide unified review of all permit applications, plans and specifications for new construction, additions, alterations and renovations for conformance with construction and land development codes. Coordinate all plan review for Permitting Services.

Maintain complete and accurate files of all building permits and other related information as required by State Statutes.

Review and maintain all building construction codes and their adopting ordinances.

Administer the City's Transportation Impact Fee and Orange County School Impact Fee programs.

Administer the City's Business Tax Receipt program.

Administer the City's Sewer Benefit Fee program.

Administer the Concurrency Management program.

Development Review Services

Coordinate all commercial plans review for Permitting Services.

Provide Public Works, City Planning, Transportation and Fire plans review in a coordinated, timely manner.

Administer technical and City codes and policies while reviewing proposed development and construction projects.

Participate on behalf of Public Works, City Planning, Transportation and Fire Departments  as members of the Technical Review Committee (TRC) by producing feasibility reports, attending TRC and Municipal Planning Board meetings.

Field Inspection Services

Protect the health, safety, and welfare of the citizens of Orlando by uniform enforcement of engineering, building, electrical, mechanical, plumbing, gas, accessibility, fire and security codes.

Inspect all construction for compliance with all applicable building and related codes as adopted by Orlando City Council.

 

Economic Development