Customer Service Survey
Office of Permitting Services
        "Your Opinion is Valued"        

Today's Date: -- mm/dd/yy          

Today I visited one or more of the following Permitting Services sections:

Information/Reception Counter 	Occupational License 	Plan Review 
Engineering/Zoning			Building 		Inspection Services
Commercial Plans Counter    		Cashier        	Land Development  
                     	                                                         

Were you greeted or acknowledged promptly?    Yes No

Were you greeted with a smile and in a friendly manner?    Yes No

Today I was primarily here as a Citizen?        Representing a Business?   

Did you receive the information you wanted today?    Yes No

If not, please tell us why:

Staff Availability:    Excellent    Good    Fair    Poor
Staff Knowledge:   Excellent    Good    Fair    Poor
Staff Courtesy:       Excellent    Good    Fair    Poor

If you selected poor, please share your comments with us:

How long did you wait for service today?

Overall, did you have a positive customer services experience?

What can we do to improve?

Your help is greatly appreciated and plays a big part in "Building a Better Orlando". Do you need a follow-up phone call from our staff? If so, tell us how to contact you:

Name Company
Work Phone
Home Phone
E-mail
URL