In observance of Thanksgiving, City Hall and all city offices will be closed Thursday, November 22 and Friday, November 23, 2018. Residential recycling pick up for Thursday will be postponed to Saturday, November 24. Yard waste and trash will resume on your next scheduled pick up day.

Frequently Asked Questions


  1. How do I file a police report?

    You can contact us at 321.235.5300 to have an officer respond, visit one of our offices during business hours or certain reports can be filed online here.  Online reports are limited to property crimes such as thefts, burglaries or vandalism where there are no known suspects and no weapons are involved.

  2. How do I commend an officer or employee?

    Email us at or call 407.246.2401

  3. How do I make a complaint on an officer or employee?

  4. How do I get a copy of a traffic crash report?

    Visit with your report number.  There is a $10 fee per report.

  5. How do I get a copy of a police report?

  6. How do I make a traffic complaint for dangerous driving?

    Contact our Traffic Enforcement Section office by calling 407.246.2436

  7. How do I participate in Neighborhood Watch or National Night Out?

  8. How do I get crime stats for my area?

    Most questions about crime stats can be answered for free by checking  Other, more complicated request can be handled by our Records Section by clicking here.

  9. How do I make a public records request?

    The OPD Records Unit handles records requests for arrest reports, calls for service, crime grids, equipment violation citations, incident reports, microfilm, mug shots, traffic crash reports, traffic homicide reports. Contact OPD records at For more information, click here.

  10. How do I find out about current police activity?

  11. How do I find out about employment information?

    If you are interested in becoming a police officer, please visit our recruiting page and download our brochure.  If you are interested in any of our other positions, please visit the City's job page.

  12. What is CodeRed and how do I sign up?

    CodeRed provides emergency phone messages to targeted regions of the City. You can sign up to receive notification by local emergency response teams in the event of emergency situations or critical community alerts. To register, please click here.