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Orlando Police Department
Inspections Unit Citizen Survey


Citizen Evaluation of Police Services

In an effort to ensure that the Orlando Police Department maintains a high level of proficiency, performance and commitment, it is important for us to receive feedback from the community. Please take a few minutes to complete this confidential survey. Your feedback will enable us to better respond to your needs, concerns and suggestions. The data will be viewed daily and the results used to track our overall performance and improve the quality of our services. You may complete this survey here or you may print and mail it to the Orlando Police Department, Staff Inspections Unit, 100 South Hughey Avenue, Orlando, Florida 32801.

Instructions for Completing this Form

Respond to each statement by checking the appropriate circle that indicates the degree to which you agree with that statement. Please be candid in your evaluation and make any additional comments you wish.

  • This survey is also located at the Orlando Police Department Headquarters Reception Desk.

  • Please contact the Orlando Police Department's Internal Affairs Section at (407)246-2352 for complaints regarding employee misconduct.

Date of Incident:
     
Nature of Incident:
     
Location of Incident:
       
Case #:
       

1. How would you rate the response time of the Police Department to your call for service?
Poor Fair Average Above Average Excellent
Comments: 
                     

2. How would you rate the Officer's courteousness in respect to your call for service?
Poor Fair Average Above Average Excellent
Comments:  
                     

3. How would you rate the Officer's knowledge in respect to your call for service?
Poor Fair Average Above Average Excellent
Comments: 
                     

4. How would you rate the Officer's fairness in respect to your call for service?
Poor Fair Average Above Average Excellent
Comments:  
                     

5. How would you rate the Officer's helpfulness in respect to your call for service?
Poor Fair Average Above Average Excellent
Comments: 
                     

6. How would you rate the Officer's objectivity in respect to your call for service?
Poor Fair Average Above Average Excellent
Comments:  
                     

7. Overall, what is your level of satisfaction with the Officer's handling of your call for service?
Poor Fair Average Above Average Excellent
Comments:  
                     

8. Overall, what is your level of satisfaction with the Police Department's service to you?
Poor Fair Average Above Average Excellent
Comments: 
                     
                     
Please provide us with any additional comments/suggestions.
                     
 

The information listed below is optional, but will certify this survey for the basis of identifying the problems and needs of the community.
 
Name:
Phone:
Address:
E-mail:
                     

Non-Emergency Complaint Desk: 321-235-5300
Information Desk:  407-246-2470
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