|
Bureau Chief |
Michael Carroll |
mike.carroll@cityoforlando.net |
|
Mike heads our Bureau and takes an active part
in assuring quality service to the City in an effective and efficient
manner. He handles all of our financial planning and strategy. He is where
the buck stops for your solid waste services. |
|
Assistant Bureau Chief |
Charlie Wade |
charlie.wade@cityoforlando.net |
|
Charlie oversees all of the operational
functions of the Bureau as well as assisting in financial strategy. |
|
Collection Manager |
Jonathan
Guilliam |
jonathan.guilliam@cityoforlando..net |
|
Jonathan is responsible for residential and
commercial operations such as routing the trucks and scheduling
maintenance. He is directly responsible for all operations
personnel. |
|
Acting Billing Supervisor |
Judy Fruland |
judy.fruland@cityoforlando.net |
|
Judy supervises the Billing & Services
Section. She directs the auditing, billing, and franchise service request
functions of the Bureau. |
|
Customer Service Supervisor |
Kevin Hoolihan |
kevin.hoolihan@cityoforlando.net |
|
Kevin supervises the Customer Service staff
for the Bureau. He is also responsible for ordering supplies and
maintaining inventory of Bureau property. |
|
Franchise Coordinator |
Judy Fruland |
judy.fruland@cityoforlando.net |
|
Judy deals with all of our Franchisees. She provides
information and applications for non-exclusive franchises
for providing roll-off service within the city limits of Orlando. She
monitors all these services and is responsible for assessing any
additional charges that may be incurred by a franchisee. |