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Solid Waste

Commercial Container Regulations

SOLID WASTE MANAGEMENT - All commercial establishments shall be charged a minimum fee of $17.96 per month for refuse collection services within the City of Orlando.  Fee will be adjusted according to the level of service. Exceptions to the minimum refuse charges shall be made only with an approved contract from an authorized Roll-off Franchise Company for roll-off compactor services.

 CONTAINER RULES

1. Safe and accessible container locations, as approved by the City, shall be provided by the owner/occupant of the establishments needing container collection.  Containers shall be located a minimum of 6 feet from the buildings and/or overhangs to prevent damage during the dumping  process and comply with Fire Department regulations and City Code.  When used, container enclosure shall be 12 feet wide by 10 feet deep (clear inside dimensions) with a 12 foot opening when the gates are open.  Each gate shall be equipped with a positive stop rod to hold the gate open.

2. City containers shall not be moved without the express permission of a Solid Waste Management Bureau Route Supervisor.

3. All raw garbage shall be placed in leak-proof containers before being placed in City containers for collection.  Liquid waste is prohibited in City containers.  All loose paper or other materials that pose a "fly-away" hazard during the dumping process will be placed in sealed containers (tied bags) prior to being deposited in the City container.

4. No hazardous, infectious or industrial waste shall be placed in City containers.  This includes waste cooking oils/grease, major auto parts, and large items which hang outside the perimeter of the container.

5. Care, cleaning and sanitation of City-owned containers is the responsibility of the establishment(s) using the assigned container(s). Containers in service less than 1 year will be steam cleaned upon request for a fee of $56.38 per container.

6. City employees will not be required to collect refuse stacked above the side panels of the container which would prevent the lids from closing.  City employees may remove material stacked above the side panels and set it aside in order to safely dump the container.  They will not reload the material removed.

7. Material stacked in front of or around a container which prevents the container being safely emptied shall constitute a "blocked container" and will not be dumped until the material is relocated by the establishment(s) assigned to the container.  An extra dump charge will be charged to the appropriate establishment assigned to the container.

8. Solid Waste Management Bureau Supervisors may authorize an unscheduled chargeable extra dump for containers found to be overflowing.  (See extra dump rate in No. 10).

9. Any container that is believed to have not been emptied on the scheduled day shall be brought to the attention of the Collection Section (407-246-2314) within 24 hours of the scheduled dump day or the next regular business day.

10. Extra dumps that are requested by the users of a container will be dumped the same day when the Solid Waste Management Bureau is notified by phone at (407-246-2314) before 10:30 a.m.. Extra dump rate is $7.18 per cubic yard for City containers and $11.22 per cubic yard for compacted or construction refuse.

11. It is the responsibility of the establishment to ensure the container(s) are not blocked on the scheduled collection day. Containers that are inaccessible due to obstructive parking or other reasons beyond the control of the Solid Waste Management Bureau may require a chargeable extra dump before the next scheduled collection day.  

CONTACT POINTS; Route Supervisor:  407-246-2314