Wastewater Division

Division Sections

Back to main page

Administration
The wastewater division's administration group consists of various inter-related disciplines; including process & operations management of the division's water reclamation facilities, engineering & support functions of the division's field applications and multiple projects, office management and support activities, safety & training tasks, and many other division-related functions.

Environmental Control
The Environmental Control Section serves the City of Orlando in a multitude of ways. Their primary role is to support the Environmental Services Department's Wastewater Process and Operations group with implementing and operating programs required by the United States Environmental Protection Agency and Florida Department of Environmental Protection. Programs such as 1) Industrial Waste Pretreatment, Surcharge, Oil & Grease Prevention, Aboveground and Underground Fuel Storage Tanks and Reclaimed Water.

Also, the Environmental Control Section supports the division with administration, implementation and daily operation of the City's Comprehensive Environmental Management System (C.E.M.S.). This system is a three (3) tiered approach to continually improve the City's environmental performance through the use of environmental audits, periodic compliance inspections and employee and public awareness training.

In addition the Environmental Control Section assists City Departments by providing guidance with regard to environmental issues such as environmental assessments and environmental cleanups.

Business Management

The Business Management Program (343) accomplishes a variety of tasks. Included in these responsibilities are providing ordering and warehousing supplies for field staff; GIS mapping of the sanitary gravity, force main and reclaim databases; records archiving, engineering/cadastral support to the Division and plans review for new construction and sanitary sewer designs. Assesses and implements the wastewater fee for residential and commercial properties served by the City's Sewer system. Provides customer assistance with billing questions and service related problems while serving as City liaison between the public and OUC.  Sewer billing has a page for frequently asked questions and can be found by clicking here.

Lift Stations
The Lift Station Section oversees the operation of 203 Lift Stations throughout the Orlando area. The capacity of these stations vary from a station with only one pump that pumps 50 gallons a minute to a station containing eight pumps that pump 2750 gallons per minute for each pump. The 22 Lift Station section employees do all the mechanical, electrical, lawn maintenance and painting at all these stations.

Sewer Evaluation and Maintenance
The primary purpose of S.E.M. is to protect and enhance the environment by providing a safe and efficient transportation of wastewater through it collection system from its clients. S.E.M. is responsible for maintaining the sewer system in our neighborhood collection sewers and large sewers within the community with the skills and experience of our work force.

For sanitary sewer system stop sewer or overflows please contact 407.246.2213.