|HUMAN RESOURCES SPECIALIST|
|SEIU White Collar Non-Exempt|
|Performs complex clerical and technical work in the Human Resources Department. Employee may be assigned to Personnel Management/Records, Risk Management or Employee Benefits section. Primary responsibilities include assembling, reviewing, processing and entering various personnel data or insurance/savings bond forms, researching files and liability claims, and maintaining related records. Work is performed according to established policies, procedures, contracts, and deadlines. Employee is expected to exercise discretion and judgement, develop work routines and complete assignments with limited supervision. Work is performed under general supervision and is reviewed upon completion for accuracy and adherence to policies, procedures and contracts.|
|Processes all new civilian and civil service employees; assembles and prepares required paperwork; ensures all necessary documents are secured and forwarded to appropriate party/agency; schedules employee for required medical testing; ensures clearance of employee by Industrial Medical Unit; explains City Flex Benefits program.
Processes worker's compensation claims to ensure timely reporting; processes reimbursement requests for health care and dependent care spending accounts.
Reviews for completeness, accuracy and compliance with policies, procedures, and contracts all personnel data forms submitted for processing such as pay changes, transfers, terminations, etc; contacts source of information to resolve problems; calculates adjustments to sick and vacation leave, retro-pay, and one-time adjustments.
Maintains accurate employee data base by updating master file for any additions, deletions, or changes; determines appropriate benefits, applicable codes and position vacancies; enters all personnel data using CRT; reviews computer-generated employee profiles for accuracy of entered data.
Prepares Personnel Files for new employees; maintains files by posting changes and filing documents to ensure accuracy of records.
Researches and resolves discrepancies in employee records by reviewing Personnel Files, computerized data base and applicable logs/files; interprets and explains Policies, Procedures, contracts and deadlines.
Establishes and maintains employee master file City-Flex insurance plan by entering basic data for new employees, plan selections, work assignments, and awards received.
Verifies Worker's Compensation coverage and answers inquiries concerning worker's compensation injured employee status, damage claims.
Processes written and telephone request for employment verification by retrieving information from computer and personnel reports.
Maintains records, and processes and/or schedules Civil Service employees for annual driver's physical, changes to Sick Leave Bank, and City-Flex participants, and Fire Department Seniority List.
Types general correspondence, reports and forms as required.
Issues employee identification cards as required.
Answers the telephone to provide information regarding personnel related matters.
Performs other related duties as assigned.
|Knowledge of principles and practices of Worker's compensation, insurance benefits, and records administration depending on area of assignment.
Considerable knowledge of departmental Policies, Procedures, Civil Services Rules and Regulations, Union Contracts, business, communication, mathematics, and office practices and procedures.
Knowledge of computerized records maintenance.
Knowledge of the AS400 and SOFTWARE 2000 systems.
Skill in the use of calculators, typewriters, CRT, and word processor.
Ability to analyze data, perform research and resolve discrepancies.
Ability to operate personal computer for extended periods of time.
Ability to interpret policies, procedures, and contracts and provide accurate information.
Ability to establish and maintain effective working relationships with employees and the general public.
Ability to work independently, plan work schedules, meet deadlines, and handle confidential and sensitive material.
Ability to effectively communicate orally and in writing.
|High school graduate with coursework in business communication and basic mathematics. Two (2) years personnel or related experience; or an equivalent combination of education, training, and experience. Must type 40 CWPM. Experience using CRT and word processor highly desired. Must be able to work with little or no supervision. Must be able to handle confidential and sensitive material.|