|DISCRIMINATION INVESTIGATOR I|
|SEIU Professional Exempt|
|Performs professional and administrative work investigating complaints of unlawful discrimination in employment, residential housing and public accommodations, pursuant to Chapter 57 of the Code of the City of Orlando, Title VII and Title VIII (Fair Housing Act) of the 1964 Civil Rights Act, as amended, the Americans with Disabilities Act (ADA) and other applicable federal, state and local discrimination laws. Duties include interviewing parties to complaints and witnesses; researching case law; providing technical assistance; conducting education and outreach functions and events; preparing analytical reports. Work is performed under general supervision and performance is reviewed through discussions, EEOC and HUD audits and performance assessments, review of reports submitted and evaluation of results achieved.|
|Investigates complaints of unlawful discrimination in employment, residential housing and public accommodations. Investigation includes interviewing complainants, witnesses, employees, employers, residential housing providers, customers and proprietors of places of public accommodation.
Conducts fact-finding conferences, researches and interprets applicable case law, conducts on-site visits of respondent properties, and analyzes volumes of data.
Recommends issuing subpoenas if necessary.
Reviews relevant records and documents from company records, personnel policies and operating procedures.
Conducts mediations and conciliations, writing settlement agreements as applicable.
Prepares investigative reports.
Prepares correspondence, monthly and annual reports of accomplishments.
Conducts special studies as assigned by the Human Relations Official.
Refers individuals and families in need of food, clothing and/or shelter to the appropriate social service agency.
Conducts education and outreach workshops, seminars, job fairs and various community based public relations programs.
Disseminates brochures and other promotional materials, informing the public about their rights per applicable employment, housing and public accommodations discrimination laws.
Participates in the establishment and organization of neighborhood/tenant associations.
Consults with and advises law enforcement personnel, community leaders, and/or City Officials regarding causes and potential solutions to civil unrest/disturbances.
Keeps abreast of current developments in employment, housing, public accommodations and other discrimination laws by attending and participating in EEOC and HUD training seminars and conferences.
|Thorough knowledge of all federal, state and local laws, regulations and guidelines relating to unlawful discrimination in all matters of employment, housing and public accommodations.
Knowledge of investigative techniques and conflict resolution.
Skilled in the use of personal computer applications and software.
Ability to reach conclusions and make recommendations based on objective observation and reasoning.
Ability to interpret laws and regulations that are often times stated in broad general terms.
Ability to present ideas clearly and concisely, verbally and in writing.
Ability to analyze and interpret factual data necessary to render opinions.
Ability to communicate and work with individuals and groups of diverse backgrounds.
Ability to establish and maintain effective relationships with all levels of City's internal management, respondents' personnel, complainants, groups' and organizations' personnel, and citizens.
Career Promotional Path:
Last performance evaluation must have resulted in an overall "meets standards" rating or better with no goal rating of less than meets standards.
|Bachelor's Degree, preferably in Social Sciences. Knowledge of Social Programs and good analytical writing skills. Some experience in working with the general public. Some experience and/or knowledge of Title VII preferred. (Note: Human Relations Seminars do not count).
Will be expected to reach proficiency within six (6) months.
Required to perform/attend any Human Relations/Community Relations activity deemed necessary by the Director; this includes hours after 5:00 p.m., weekends and holidays.