|VEHICLE PERMIT SPECIALIST|
|SEIU White Collar Non-Exempt|
|Performs responsible enforcement work and office duties ensuring compliance with applicable City codes, ordinances, and regulations. An employee in this classification is assigned to the Special Operations of the Orlando Police Department and is responsible for enforcing Chapter 55 dealing with taxicabs and other "vehicles for hire" in addition to Chapter 6 dealing with horse drawn carriages. Work is performed independently and inspections require the employee to make decisions requiring use of judgement and discretion. Results are reviewed through conferences and examination of completed documents.|
|Maintains records for the 390 Vehicle for Hire/taxi companies permitted by the City, including, but not limited to, insurance, rates, address and phone, and documentation of proper filing with the state and county if necessary (i.e. ficticious name or occupational license).
Answers phones for the vehicle for hire office; responds to questions about Vehicle for Hire; deals with insurance companies, compaints, driver information requests, and other municipalities and the Greater Orlando Aviation Authority.
Interacts with customers that come into the office regarding permit information, processes permit holder requests (additional permits, transfers, and renewals), reviews all new company packages (including scrutiny to determine compliance with all requirements), and processes driver permits.
Do computer input that pertains to Vehicle for Hire such as insurance, permits, and drivers whose permits are revoked and/or suspended.
Arranges/books Vehicle-for-Hire-related hearings/meetings, record minutes for the bi-monthly administrators' public hearing and monthly appeal board public hearing. Prepares and mails all agendas for above hearings.
Performs other related duties as assigned.
|Basic understanding of "For Hire" behicle and Horsedrawn Carriage regulation principles and concepts.
Ability to comprehend and interpret Chapters 55 and 6 of the City Code.
Basic knowledge of Florida Statutes that relate to Vehicles for Hire issues and to Sellers of Travel/Tour Operators.
Ability to process above-average oral communications skills.
Proficiency in computer input.
Ability to type at least 45 cumulative words per minute.
Ability to efficiently operate cameras.
Ability to cope with the stress of a high-volume, active, customer service function, occasionally encountering irate people and those from various cultures.
|High school diploma with two (2) to three (3) years experience in enforcement of policies, codes, or ordinances, or conducting field inspections; or an equivalent combination of education, training, and experience.
REVISED: 7/5/02 VCJ