|CHIEF INFORMATION OFFICER|
|Provides leadership and strategic direction to the City of Orlando's Technology Management Bureau, ensuring that its priorities and goals are aligned with the overall goals of the City. Coordinates and communicates with the City's executive management the emerging business needs and technology expectations. Facilitates the decision-making processes and prioritization of business projects among competing City departments. Performs highly responsible administrative and professional work directing and coordinating the activities and programs of the Technology Management Bureau. An employee assigned to this classification is responsible for overall strategic and operational planning, implementation, and direction of the City's information services such as central systems operation, systems/application development, procurement of system hardware; personnel acquisition and retention; desktop support; and telecommunications management. Work is performed under the direction of the Administrative Services Director and performance is reviewed through conferences, reports and results obtained.|
|Represents the City and Technology Management Bureau to vendors, professional organizations, other governmental agencies, consultants, media, and any other entities necessary.
Serves as technical advisor to executive management regarding technology management issues; proposes short-term and long-term solutions to technology management needs/issues relating to systems, equipment or services.
Provides policy direction for strategic and operational plans for management information programs and services; supervises bureau managers.
Provides a progression plan to attract, maintain, and retain Technology Management's human capital. Mentors and provides incentives to improve managers' leadership skills.
Advises and counsels executive management on developing trends and practices that will impact the organization.
Identifies and implements collaborative initiatives with other agencies to promote strategic business endeavors (i.e. E-government projects).
Plans and direct the design, development, implementation and maintenance of data system projects to include major system conversions and/or new installations consistent with the City's Long Range Technology Management Implementation plans.
Develops and implements policies for the procurement and use of technology management hardware, software, services, and telecommunications equipment.
Participates in the development of specifications, evaluation of bids/proposals, and contract negotiations with various vendors.
Directs the administration and operation of the City's telecommunication systems including station reviews, network design, scheduling, problem resolution, user training and vendor interface.
Facilitates implementation and operation of a City/County Interactive Computer Graphics/Geographic Information System with the rest of the enterprise.
Develops and controls annual operating budget and establishes metrics to monitor and control the differing areas of the Technology Management Bureau and its operations.
Ensures that policies are developed and upheld as they pertain to business continuation processes.
Continally monitors and analyzes the organization to determine the need for strategic outsourcing.
Aligns Technology Management's strategic direction with the business goals of the City.
|Extensive knowledge of methods, procedures and equipment employed in technology management operations.
Extensive knowledge of supervisory and management techniques.
Considerable knowledge of computer technology, systems analysis, programming techniques, languages, operations, and databases.
Considerable knowledge of project management techniques.
Ability to plan, organize, schedule, assign, and supervise.
Ability to create, analyze, and implement a budget.
Ability to analyze problems, draw sound conclusions and discern feasible recommendations.
Ability to prepare administrative and technical reports and papers.
Ability to establish efficient standards and procedures for assigned projects.
Ability to establish and maintain effective working relationships with employees, department directors, officials, vendors, citizens, and others.
|Bachelor's Degree in Business, Computer Science, Engineering, Public Administration or related field; plus four (4) or more years of progressively responsible information system experience, three (3) of which must have been in a senior administrative/management capacity; or an equivalent combination of education, training, and experience.
REVISED: 2/11/92 AL
2/28/01 title changed from Information Systems Director