|POLICE PROGRAM SPECIALIST|
|SEIU White Collar Non-Exempt|
|Under general supervision, performs paraprofessional and administrative support for one or more programs such as Police Accreditation Program including carrying out all office administrative activities for program requiring a high degree of initiative and planning; assists in all aspects of program administration; interprets and explains policies, procedures, regulations, and other program requirements; prepares reports; coordinates processes or events, and resolves problems encountered; performs other related duties as assigned.|
|Maintains accurate and current data and information using various specialized applications and computer systems; update site information as appropriate; assists with special events and promotions by coordinating and informing others as appropriate; researches, gathers, and verifies data, information and documents; reviews reports, documents and other information for accuracy and processing; prepares routine reports and correspondence; responds to inquiries; investigates and handles routine problems and complaints; interprets and explains policies, procedures, and processes; prepares and maintains a variety of reports and records; prioritizes, plans, and organizes a variety of administrative and technical activities for the Police Accreditation Program or other program; provides customer services as appropriate; performs other duties as assigned.|
|Knowledge of English grammar, spelling, and punctuation to prepare and edit material; knowledge of the policies, procedures, and regulations for specialized program area; knowledge computer software applications used for specific program area (such as PowerDMS, TideMark, PDF); Knowledge of the operation of other standard office machines including calculators. Ability to operate personal computer and various applications such as MS Office Suite, office automation tools and technique to support office operations; ability to plan, organize, and meet deadlines; ability to perform research; ability to resolve problems of moderate difficulty; ability to locate, assemble, compose and generate information for reports, respond to inquiries, correspondence, and presentations. Ability to communicate clearly and concisely. Ability to respond to inquiries and complaints effectively. Ability to provide good customer and public service; Ability to establish and maintain effective working relationships with other employees and the general public.|
|Associate's degree with major course work in business, public administration, or other related field and two years experience related to work in program area, or administrative support work, or an equivalent combination of education and experience.
Must pass background investigation which includes a polygraph examination.