|LEAD SECURITY OFFICER|
|Performs first level supervisory work involving the security operations of the Amway Center. Primary responsibilities include: ensuring that all security assignments and protocols are followed, monitoring and review of security officer work, assist security manager with establishing performance standards, and personnel related actions. Employees assigned to this class are expected to exercise discretion and independent judgment while ensuring compliance with security procedures. Work is performed under the supervision of the Security Manager and performance is reviewed through evaluation of surveillance reports, direct observation, discussions with management and patrons and results obtained.|
|Supervises and trains officers on the daily operation of the Venues Security Office and related procedures/plan.
Assigns security officer shift duties.
Assists supervisor with personnel related actions, including employee selection and disciplinary actions.
Serves as initial point of contact for security officers and building staff on assigned shift.
Monitors closed circuit television activity and access control system.
Inspects security systems/equipment and report problems to supervisor.
Monitors the ingress and egress activities at main security office.
Authorizes admittance to facility by issuing badges to employees and visitors.
Monitors fire alarm system.
Maintains computerized daily activity log for Manager's review.
Makes and assigns the appropriate building security access badges.
Locks and/or unlock access areas as requested in accordance with security procedures.
Monitors and takes action on shift to ensure the safety of the building and its occupants.
Asks questions of persons involved in suspicious activity, explains policies and solicits voluntary compliance; request assistance of
supervisor or sworn officer as needed.
Patrols facilities and adjacent grounds via foot and vehicle, performing frequent inspections to ensure theft, vandalism and safety hazards are prevented.
May assist with crowd control during events.
Performs other related duties as assigned by management.
|Knowledge of safety and security practices/procedures.
Knowledge of basic life saving techniques (CPR and first aid).
Ability to communicate effectively with people from diverse backgrounds.
Ability to analyze facts, exercise sound judgment and arrive at valid conclusions.
Ability to operate two-way radio and alarm systems.
Ability to operate patrol vehicle and related security equipment.
Ability to make sound logical decisions in accordance with established policies.
Ability to work independently without direct supervision.
Ability to enforce rules in a tactful diplomatic manner.
Ability to complete moderately complex logs and reports.
Ability to stand and walk for extended periods of time.
|High school graduate plus three (3) years security or law enforcement experience required; or an equivalent combination of education, training, and experience. Some lead or supervisory experience desired. Must pass background investigation which includes polygraph. Required to work irregular hours including evenings, weekends, and holidays as needed. CPR Certification and First Aid Card desired. A valid Florida Drivers license is required.|