|COMPUTER LAB ASSISTANT-CONT|
|Contract - General|
|Performs technical work to ensure that computer lab equipment is operational. Employees in this class are responsible for assessing job seekers in determining their qualifications, work history and areas of career interest. Responsibilities also include matching job seekers to open employment opportunities. Duties include, but not limited to, basic typing, performing intro to computers training, resume assistance, interviewing prep and career counseling. Additionally, this position contacts employers to conduct outreach and follow-up and documents all job placements, referrals, services and follow-up activities in the BLUEPRINT Access Database and the file system. Work is performed under the general supervision of the Community Venues Special Projects Manager-Contract and evaluated through observation, results obtained and annual reviews.|
|Assists staff and job seekers in the use of computers, software and related peripherals.
Performs preventative maintenance on computers, including weekly cleaning of mouse and keyboards.
Maintains laboratory hardware, software, and text materials and ensures proper security.
Coordinates schedules of job seekers in conjunction with Blueprint staff.
Uses phone, email and business etiquette to professionally handle all job seeker and employer customer service related issues and interaction.
Refers job seekers to partner employers for employment.
Interviews job seekers to match their qualifications with employer needs.
Updates job seekers records in the BLUEPRINT Access Database to ensure full, accurate, current and complete records.
Critiques and reviews resumes, provides interview coaching and career counseling.
Assesses job seekers and refers to appropriate community resource agencies to address employability issues.
Documents all contact with job seekers and employers, maintains all employer files ensures all documents are
complete, including but not limited to referral/change in status forms, job orders and all follow-up correspondences.
Other job duties as assigned.
Note: The Community Venues Special Projects Manager-Contract has full discretion over the exact job duties and responsibilities
|Knowledge of Google Mail, Microsoft Windows and Office 2007 (Word, Excel and Access).
Knowledge of internet navigation, applications and functionality.
Knowledge of the community and resources available within the community.
Knowledge of general teaching, training, instruction and/or facilitation.
Skilled in the use of a keyboard and computer to enter and maintain data.
Skilled in the use of office machines (copier, fax, phone, scanner, overhead projector).
Ability to evaluate information and discern the needs of clients with barriers to employment or other needs.
Ability to communicate effectively both verbally and in written form.
Ability to use independent judgment and act with initiative with little or no direction given.
Ability to establish and maintain effective working relationships with callers, job seekers and Blueprint staff.
Ability to learn BLUEPRINT policies and procedures.
Ability to meet deadlines.
Ability to speak effectively and understandably on the phone and with people in person.
Ability to work individually and/or as a member of a team.
Ability to effictivly handle muntiple tasks simultaniously.
Ability to work under stressful conditions.
Ability to work evenings, weekends and/or holidays.
Ability to sit for long periods of time.
Ability to speak effectively and understandably before groups of people
|Associate's Degree or equivalent and two (2) years of job placement experience; or an equivalent combination of related training and experience. Familiarity with the local job market and employers preferred.|