|NATURE OF WORK:
Under general supervision, performs specialized technical and administrative support duties related to billing activities for wastewater services which include coordination and reconciliation between the City of Orlando and Orange County database records; review of customer accounts, interpreting policy and regulations, and resolving billing discrepancies.
UTILITY BILLING SPECIALIST I: Associate degree in accounting, business, or related field and one year accounting, billing, bookkeeping, or other related experience; or an equivalent combination of education, training, and experience. Must have knowledge of Microsoft Excel 2007 and accounting/billing applications such as JDE, PeopleSoft, or similar applications. Experience with enterprise HCM software (such as Workday) preferred.
UTILITY BILLING SPECIALIST II: Same as Utility Billing Specialist I, above, except requires three years of experience as specified.