|ASSISTANT TO DIRECTOR|
|Middle Management/Professional/NM AD|
|Performs administrative and professional work serving as the principal assistant to a department director. Work involves responsibility for the directing and coordinating departmental administrative functions such as the development of operating budgets and related reports, development and/or revision of procedures and special research projects. Performs a variety of tasks to relieve Director of administrative details.
Work is performed under general direction of the department director and is reviewed from an overall standpoint upon completion through discussion and evaluation of reports submitted and results obtained.
|Coordinates and/or conducts special studies and surveys of operational and administrative problems of major importance; analyzes findings and recommends solutions; completes reports of findings; participates in long range planning for new and/or expanded programs.
Confers with and responds to persons requesting service or making complaints; investigates complaints and recommends appropriate actions.
Coordinates the development and submission of annual operating budgets,
monthly/quarterly reports, grant applications, and related documents.
Reviews submissions for completeness and compliance with policies; monitors expenditures for special contracts and authorizes payments.
Develops, revises and/or coordinates the revision process of departmental policies and procedures.
Consults with and advises employees, managers, outside agencies and the general public regarding departmental policies and procedures.
Participates in development of specifications for contractual services, evaluates proposals and recommends selection of vendors.
May represent the department director at meetings; serves as liaison with other departments and outside agencies.
May supervise staff assigned to the Director's office.
Performs other duties as needed to facilitate the accomplishment of departmental goals and objectives.
HUMAN RELATIONS (additional examples)
Coordinates the administration of Chapter 57 of the Code of the City (Chapter 57) and state and federal discrimination laws as they relate to equal employment, fair housing and access to public accommodations.
Prepares and conducts training programs, seminars and workshops for businesses in Chapter 57, EEOC & HUD compliance.
Handles complex issues presented by complainants and their associates, as applicable.
Researches discrimination case law.
Reviews, approves and dockets all charges.
Performs compliance reviews of all completed cases.
Conducts mediation conferences.
Serves as the city's EEOC & HUD liaison, negotiating and monitoring agreements and contracts with both agencies.
Supervises functions of Human Relations staff, including providing technical advice to investigators.
|Thorough knowledge of the principles and practices of assigned area (e.g. Families, Parks and Recreation, Human Resources, Public Works).
Knowledge of the laws and regulations governing assigned area.
Knowledge of training techniques and presentation skills.
Knowledge of policies and procedures of city government.
Knowledge of basic accounting principles and practices; statistical research methods and techniques.
Ability to detect errors and make corrections in written correspondence, budget documents, reports, etc.
Ability to establish and maintain effective relationships with employees, city officials, and the general public.
Ability to coordinate various projects in an efficient and effective manner.
Ability to effectively communicate orally and in writing.
HUMAN RELATIONS (additional KSAs)
Knowledge and understanding of local, state and federal discrimination laws in the areas of employment, housing and public accommodations.
Knowledge of Florida statute regarding landlord and tenant issues.
Ability to make presentations and conduct training.
|Bachelor's Degree in Business/Public Administration or related area and four (4) or more years administrative or professional experience in assigned area (e.g. Human Resources, Families, Parks and Recreation, Centroplex, Public Works, etc.); or an equivalent combination of education, training, and experience.
HUMAN RELATIONS (additional requirements)
Supervisory experience in Human Relations, as an EEO administrator or other related experience required. Experience in conducting and facilitating mediations and conciliations, desired.
REVISED: 1/27/92 - SV
7/8/02 - VCJ
7/8/10 - CF Human Relations section added.