|SEIU Professional Exempt|
|Performs professional engineering, administrative work with responsibility for planning, designing, and coordinating telecommunication services for the City of Orlando. Work involves analyzing telecommunication needs, developing plans, and coordinating the acquisition, installation, and maintenance of telecommunication systems. Work is performed under the general supervision of the Network Support Manager and is reviewed through discussions, reports submitted, and results achieved.|
|Develops plans to ensure adequate and effective data and voice communications services (telecommunications) to meet current and projected needs of the City.
Coordinates activities associated with the installation and implementation of new systems including station reviews, scheduling, problem resolution, user training, and vendor interface.
Analyzes requests for services and equipment by departments and recommends appropriate actions; acts as engineer for the development of improvements, alterations, and additions to the City's telecommunications systems.
Writes technical specifications for the purchase of telecommunications equipment.
Administers telecommunications service contracts.
Establishes methodologies for cost control and departmental charge-backs; administers system for equitable cost allocation through auditing of user operation expenses; monitors system transactions and verifies costs and charges.
Develops and monitors programs for achievement of service performance standards and identification of new equipment and systems for future City telecommunications systems.
Develops procedures for the acquisition and use of telecommunications equipment and services.
Coordinates telecommunications personnel engaged in the installation, repair, and maintenance of City-owned telephone and data systems/equipment; trains personnel in proper work methods, performance standards, and safety requirements.
Provides technical advice to City departments for the evaluation, selection, and installation of telecommunications equipment and services.
Establishes and maintains inventory of telecommunications equipment and supplies.
Performs other related duties as required.
|Considerable knowledge of telecommunications industry, particularly the current state-of-the-art technology on telephone units, electronic telephone communication control equipment, and related systems as they apply in a large, multi-location organization.
Considerable knowledge of the functions, capabilities, operation, and maintenance of telecommunications systems.
Considerable knowledge of standard practices associated with telecommunications system installations, modifications, maintenance, and repairs.
Considerable knowledge of Southern Building Codes as they relate to telecommunications wiring.
Thorough knowledge of planning principles, procedures, and techniques for telecommunications systems.
Ability to analyze technical and financial data to develop short-term and long-range telecommunications requirements and objectives.
Ability to develop specifications for telecommunications equipment to satisfactorily accommodate users' needs.
Ability to establish and maintain effective working relationships as necessitated by the work.
Ability to communicate clearly and concisely, both orally and in writing.
Ability to make decisions recognizing established guidelines, precedents, and practices, and to use resourcefulness and tact in meeting new problems.
Ability to plan, schedule, coordinate, and review the work of Telecommunications Specialists.
Ability to interpret and implement regulations, rules, and contract, provisions for maximum benefit to the City.
|Bachelor's Degree with major course work in electrical engineering, data/digital communications, or related field and two (2) to three (3) years of progressively responsible experience in the design, installation, and maintenance of telecommunications systems; or an equivalent combination of education, training, and experience. A valid Florida Driver's License is required.
REVISED: 8/24/01 DT