|PERMIT TECHNICIAN SUPERVISOR|
|SEIU Supervisor Non-Exempt|
|Performs responsible supervisory and specialized clerical work involving the receipt, review, and processing applications for zoning, building, sewer connection, public works improvements and other permits. Work also involves general office management of section. Employees assigned to this classification have considerable public contact and must exercise discretion, tact and diplomacy in explaining code requirements, answering questions, and resolving problems. Work is performed under general supervision and is reviewed while in progress and upon completion through observation, discussions and review of reports.|
|Supervises the work of permit technicians and engages in performing a variety of specialized tasks. Coordinates, assigns, and reviews work to ensure performance standards are maintained.
Answers inquiries related to licensing, permitting, zoning, and other questions regarding the City Code and applicable state and local laws and complaints regarding incorrect fee charges; recommends necessary adjustments.
Studies office operations, evaluates operating procedures, and recommends changes/improvements; develops internal operating procedures by maintaining standard operational procedures manual. Attends various meetings inside and outside agencies on needed basis. Conducts staff meetings on various levels.
Oversees the receipt of plans and applications for land use, building engineering and trade permits, telecommunications and other related permits. Ensures permits are issued in accordance with established guidelines.
Determines, calculates, creates invoices for permits, monthly billing, publications, copies etc., using established fee schedules as guide.
Participates in the selection, training, counseling, and evaluation of assigned personnel.
May operate two-way radio to receive and dispatch calls to inspectors in the field.
Acts as a liaison between various City departments, the business community and property owners with respect to providing code information; reviews records and various files to maintain the accuracy of all applicable records and prepares corrections as required.
Explains departmental policy and pertinent rules and regulations to the public by personal contact or telephone, answers other inquiries and provides routine information.
Utilizes a computerized data system whenever necessary for creating, retrieving and updating of records in the handling of service activities such as: correspondence, violation notices, licenses and documents.
Performs related work as assigned.
|Knowledge of supervisory principles and practices.
Knowledge of the application and interpretation of municipal codes, ordinances and resolutions.
Knowledge of construction industry terminology, practices, and procedures.
Knowledge of modern office management practices and procedures, business English, spelling and bookkeeping.
Knowledge of the layout of the City and its geography.
Skill in the use of a personal computer, typewriter and other equipment utilized in a modern office environment.
Ability to coordinate and supervise various office activities.
Ability to perform basic mathematical calculations with speed and accuracy.
Ability to establish and maintain effective working relationships with employees, businesses, other agencies and the public as necessitated by the work.
Ability to prepare clear and concise reports using a variety of resource materials and to maintain records of activities.
Ability to understand and follow moderately complex oral and written instructions.
Ability to communicate clearly and concisely, orally and in writing.
Ability to perform varied technical operations rapidly and accurately.
Ability to exercise sound judgment in explaining code requirements and supervising others.
Ability to type neatly and accurately at a moderate speed.
Ability to operate personal computer.
|Associate's degree in zoning, building construction, engineering, planning or related field and two (2) to three (3) years experience involving considerable public contact, preferably in zoning, building construction, engineering, planning or related areas; or an equivalent combination of education, training, and experience. Must type 35 wpm. Some supervisory experience is required.
Revised: 8/10/00 - LOP
6/24/02 - VCJ - ch ed from HS to Assoc and exp from 4 to 2-3 yrs exp.