|PLANS ROOM SUPERVISOR|
|SEIU Supervisor Non-Exempt|
|Responsible for the overall operation of the Plans Room in the Permitting Services Division. Functions as the information source for all queries about plans and/or permit status, creates various reports for distribution from the Tidemark Permit Plan system. Work is performed under the supervision of the Customer Service Manager.|
|Oversees the receipt of plans for permitting from contractors, architects and owners. Queries applicant for all pertinent information to be entered on the Tidemark Permit Plans system and ensures permits are issued in accordance with established guidelines. Checks plans for information required for review process.
Supervises the work of Plans Coordinators engaged in performing a variety of specialized tasks. Coordinates, assigns and reviews work to ensure performance standards are maintained.
Plans are reviewed for code compliance and returned to the plans room at various times. Assemble the plans and monitor review process. Queries Tidemark Permit Plan system to check status of plans review and reports to applicant.
After approval of the plans, assemble all sets and check status of final approvals. Print reports showing approval of plans then informs the applicant the plans are ready for permitting and requests additional information that may be need to process the permit, ex: contractor information, contract amount to perform work, and square footage where applicable. Verifies all applicable fees assessed on the project.
Determines, calculates and creates invoices for permits using established fee schedules as guide.
Research and provide answers to all questions concerning the permit process, permit status, application submission as well as licensing, permitting, zoning and other related questions regarding City Codes. Responds to complaints regarding incorrect fees assessed and recommends adjustments as necessary.
Utilizes two-way communication radio to effectively communication with inspection staff in order to respond to customer inquires.
Studies office operations, evaluates operating procedures, and recommends changes/improvement; may develop internal operating procedures.
Explains departmental policy and pertinent rules and regulations to the public by personal contact or telephone, answers other inquires and provides routine information.
Acts as a liaison between various City departments, the business community and property owners with respect to providing information on various projects submitted for review throughout the City of Orlando; reviews records and various files to maintain the accuracy of all applicable records and prepares corrections as required.
Utilizes a computerized data system creating, retrieving and updating of records in the handling of service activities such as construction permits (all trades), correspondence, spreadsheets, licenses and documents.
Performs related work as assigned.
|Thorough knowledge of Permitting Services to include program functions and the Tidemark Permit Plan.
Knowledge of supervisory principles and practices.
Knowledge of the application and interpretation of municipal codes, ordinances and resolutions.
Knowledge of the construction industry terminology, practices and procedures.
Ability to coordinate and supervise various office activities and ability to exercise sound judgment in explaining code requirements and supervising others.
Ability to communicate with the public and ability to establish and maintain effective working relationships with employees, businesses, other agencies and the public as necessary.
Must type 25 correct words per minute, operate adding machine and general office machines as required.
Ability to operate a personal computer and related equipment.
Must be able to lift and carry construction plans weighing up to 50 pounds.
|High school diploma or equivalent (GED) and two (2) to three (3) years experience involving the coordinating of construction plans and considerable public contact or an equivalent combination of education, training and experience. Some supervisory experience is required. Must type 25 correct words per minute.
Revised: 6/24/02 - VCJ - added notes.
12/3/12 - CF - Reduced typing speed from 35 CWPM to 25 CWPM per Department request.