|PARKING FACILITIES SUPERVISOR|
|SEIU Supervisor Non-Exempt|
|Performs supervisory work involving the daily operation of the City's parking facilities, surface lots, access roads and event parking. Responsibilities include supervising the operations of all City parking facilities, coordinating parking and traffic for all events at the Centroplex and Citrus Bowl, and special events in the downtown area; recommending improvements and operational changes. Performs administrative and supervisory work in planning, coordinating and operating parking system programs in one of the following areas: Transient, Monthly and Event parking to meet the needs and interests of general public. Work is performed under the supervision of the Parking Program Manager and is reviewed through conferences, reports submitted, and results obtained.|
|Supervises, trains, schedules, supervises and evaluation of subordinate personnel.
Plans, coordinates, supervises and conducts specialized activities such as plans, initiates, organizes and supervises specific programs and services in accordance with the interests and needs of the general public.
Reviews work to ensure instructions are carried out.
Maintains accurate records pertaining to revenue, personnel, inventory, program evaluations and attendance.
Reviews, compiles and field level approved time worked utilizing specialized payroll software and ensure compliance with Union Contract labor standards.
Reviews and verifies cashiers reports through use of computers and manual review.
Ensure cash control and money handling procedures are utilized in the changeover and transport of revenues generated.
Researches discrepancies and initiates corrective action.
Liaison with contract vendors to include by not limited to: access control equipment, computer and security personnel, event parking personnel and alarm systems.
Inspects security personnel and establish procedures, review post orders, recommends changes as necessary, and reviews/verifies security reports utilizing a PC based timekeeping software.
Inspects parking facilities; partners with the parking Maintenance Manager and facilities trade personnel to identify and resolve maintenance issues with landscaping, janitorial, pest control, sweeping, elevators and construction projects.
Analyses operating reports generated by revenue control systems and entry and exits control systems.
Conducts minor troubleshooting on parking gate equipment, fee computers and alarm systems.
Reviews, recommends and implements internal operating procedures for parking facilities and event parking; performing studies to determine the demand and usage of parking facilities.
Participates in budget preparation, monitors budgeted expenditures and revenue.
Prepares monthly reports on section's accomplishments, revenue and expense and facility occupancy.
Reviews and verifies vendor invoicing.
Responds to facility user complaints and inquires then initiates corrective actions as needed.
Supervises parking enforcement within assigned facilities and event parking areas.
Prepares parking event work orders for Centroplex and downtown events, outlining event info, lot designations, passes and time schedules.
Prepares signage request for facilities and events.
Controls city property as property custodian, applies inventory control methods to maintaining and controlling appropriate supplies and equipment enduring operations are not interrupted.
Performs other related duties as assigned.
|Knowledge of parking operations to include familiarity with parking gates, ticket dispensers, fee computers and counters/loop detectors.
Knowledge of security operations of working with security vendors.
Knowledge of methods, practices, procedures and equipment pertinent to on street and off-street parking.
Knowledge of principles and practices of record keeping, cashiering, report writing inventory control and PC based revenue control system.
Knowledge of rules, regulations and safety of traffic flow and parking alignment.
Knowledge of public parking principles and practices, policies and procedures, trends and methods.
Knowledge of public relations principles and practices.
Skill in the operation and use of personal computer, Internet and various software program/applications.
Ability to handle multiple tasks simultaneously.
Ability to supervise, trains, coordinates and evaluates the work if subordinate personnel in a 24-hour environment with multiple facilities and for events, to include but not limited to: a large municipal or stadium events.
Ability to analyze administrative problems and make sound recommendations that enhances customer service and operations.
Ability to schedule, instruct and supervise numerous activities.
Ability to prepare, justify and maintain a program budget.
Ability to conduct in-service training sessions.
Ability to establish and maintain effective working relationships with staff, other employees, outside organizations, participants and the public.
Ability to maintain records a submit oral and written reports.
Ability to stand and/or walk for extended periods, to move quickly (by vehicle or running when access by vehicle is impossible), to respond to parking/traffic problems.
Ability to perform duties under adverse conditions such as extreme heat, insects and extreme weather conditions.
Ability to work evenings, weekends and some holidays.
|Associate's Degree or equivalent and two (2) years work experience in parking facilities operations with one (1) year in supervisory capacity; or an equivalent combination of education, training and experience. IMSA Certification I, Parking Enforcement Certification, Certified Parking Manger and/or knowledge of traffic flow, related signage, and parking revenue control equipment is desired. A valid Florida Driver's License is required. Must pass a criminal background check and polygraph.
11/15/06 MGR-Added polygraph info., dropped in error
01/10/07 CF-Education requirement changed from High School diploma to AA/AS Degree. See JD file.