|NEIGHBORHOOD OUTREACH COORD|
|SEIU Professional Exempt|
|Performs professional work serving as a resource for community enhancement. Researches, writes, publishes and publicizes best practices for community enhancement, including producing pages for the City's web site. Organizes, plans, publicizes, coordinates and conducts community enhancement workshops and communicates city programs and services. Work is performed under the supervision of the Office of Communications and Neighborhood Relations Assistant to the Director and requires office and fieldwork. Performance is reviewed through discussions and evaluations of results achieved.|
|Researches and identifies City and other resources necessary for community problem solving.
Researches, develops, writes, and communicates newsletters, presentations, and informational materials about city programs, services, best practices, and initiatives to inform citizens and organizations.
Develops and applies strategies to improve the effectiveness of communities, neighborhood associations, businesses, and citizens; conducts community needs assessments using basic survey and interview methodologies; analyzes survey/questionnaire results and assesses their impact on the community; and facilitates informational meetings with residents to identify solutions.
Develops databases to record and manage data and survey results.
Researches, writes and produces newsletters, brochures and other promotional materials for community enhancement and city programs/services, including producing pages for the City's web site.
Communicates City services, activities, and programs to citizens, businesses, and organizations.
Consults with and advises City departments, elected City officials, and community organizations regarding issues, concerns and potential solutions to community needs, issues and problems.
Plans, prepares, conducts and evaluates training and workshops for the community, and assists with planning and implementing the annual Neighborhood Summit and other special events.
Serves as a catalyst for improvement by working with neighborhood residents to enhance neighborhoods.
Assists and trains associations, citizens, and businesses in accessing City services and programs to address specific issues.
Prepares monthly activity reports to reflect outreach activities and results; prepares informational documents and reports for elected City officials and City senior staff.
Performs other duties as may be assigned.
|Knowledge of City departments, codes, policies and procedures, and Boards and their respective services, policies and procedures.
Knowledge of Florida Statutes: F.S. 718 - Condo Regulations; F.S. 720 -- Homeowner Associations
Knowledge of the geographical area and demographics of assigned areas in community, including the ability to read and understand density maps, land use data information, growth management plans, etc.
Knowledge of organizational development, team building, volunteer recruitment and management, conflict resolution, and managing and facilitating meetings, including Robert's Rules of Order.
Knowledge of community resources in the government, public, and private sectors.
Knowledge of basic survey and interview methodologies.
Excellent written, verbal, interpersonal communication, and presentation skills required
Skilled in research techniques, report generation, and project management.
Skilled in public speaking; researching, developing and making presentations; conducting workshops; and presenting ideas clearly and concisely in writing and/or verbally.
Excellent skills in the use of developing PowerPoint presentations, and writing newsletters and publications.
Intermediate level skill in the use of personal computers (including, but not limited to: Word, Excel and PowerPoint) required.
Skilled in computer graphics, photography, event planning and implementation.
Ability to establish and maintain effective working relationships with City Departments, elected City Officials, community leaders, residents, area businesses, and community and social service agencies.
Ability to remain calm under pressure, in stressful situations, and during confrontational meetings.
Ability to work independently, demonstrate independent judgment, and show initiative.
Ability to work evenings and weekends.
Ability to identify neighborhood needs and potential solutions, and to plan, manage and evaluate outreach programs and activities to address needs.
Ability to analyze and interpret factual data necessary to render opinions, decisions, and direction to the citizens, community, organizations, associations, and businesses.
Ability to operate a personal computer, a camera, video camcorder, public address systems, and other audiovisual equipment needed to make presentations.
|Bachelor's degree in public administration, public relations, planning, or related field plus a minimum of three (3) years experience in developing and administering neighborhood or community enhancement programs; or an equivalent combination of education, training and experience. Knowledge of personal computers (Word, Excel and PowerPoint) required.
This position requires evening and weekend work, and a valid Florida Driver's License.