|VENUES SECURITY MANAGER|
|Middle Management/Professional/NM AD|
|Under the general direction of an appointed manager, this position will provide leadership and supervision to the Venues' Security, Parking and Traffic/Transportation programs and initiatives. Develop and implement policies, procedures and plans to maintain a safe and secure environment for guests, clients and employees. Work with public safety, traffic/transportation agencies, staff and contractors in planning and implementing the most effective and efficient strategies in support of each event. Develop program budget, authorize expenditures and payroll. Manage personnel assigned to program, including hiring, scheduling, discipline and training.|
|Plans, coordinates, and directs safety and security operations for events held at the Amway Center, Citrus Bowl, and other Orlando Venues facilities; facilitates, assesses each event and determines security requirements and staffing needs to ensure adequate protection of the facilities, entertainers, promoters and citizens.
Consults with personnel in Orlando Venues, Orlando Police Department, Traffic and Transportation Planning and various other City departments to plan, coordinate and schedule required activities for events to include any traffic and transportation issues or needs.
Oversees the parking operations for two Orlando Venues managed parking garages, the HD Supply parking garage and supervises parking activities at various lots and stadium parking.
Monitors security and crowd control activities during events to ensure compliance with policies and procedures; responds to questions and complaints and resolves problems with personnel and/or patrons.
Prepares documentation for event staffing, payroll, and duty assignments for events; reviews and approves the payment of invoices for contracted security services, uniforms, equipment, etc.
Develops personnel staff standards, procedures to ensure high customer service standards.
Develops security and crowd control programs and procedures for the Orlando Venues to effectively guard/protect property and patrons from illegal/unauthorized entry, theft, vandalism, acts of violence or other undesirable activity; works closely with the City's Office of Legal Affairs.
Researches and recommends security systems and equipment.
Inspects and directs inspections of facilities to identify and correct security and safety related violations.
|Knowledge of safety and security practices and procedures as they relate to public facilities.
Knowledge of local and/or state regulations governing security of public assembly facilities.
Knowledge of basic life saving techniques (CPR and first aid).
Knowledge of effective managerial principles, practices and techniques.
Ability to communicate effectively both orally and in writing.
Ability to work effectively with individuals from diverse backgrounds.
Ability to make sound logical decisions in accourdance with established policies.
Ability to work independently without frequent supervision.
Ability to enforce rules in a tactful diplomatic manner.
Ability to develop and implement security programs.
Ability to plan and prepare work schedules for multiple shifts.
Ability to walk and stand for extended periods of time and operate patrol vehicle.
Ability to operate a two-way radio, security alarm system, and related equipment.
|Bachelor's degree in Criminal Justice or related field and four (4) years of increasingly responsible security experience in a large public assembly facility or law enforcement agency, to include two years of security supervisory experience; or an equivalent combination of education, training and experience.|