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Solid Waste Division
1028 Woods Avenue
Orlando, Florida 32805
Ph. 407.246.2314

Office Hours: 8 a.m. – 5 p.m., Monday – Friday
Email: swcustomersvc@cityoforlando.net

Michael Carroll, Division Manager– Ensures that the Solid Waste Division provides quality service to the City of Orlando in an effective and efficient manner. He handles all financial planning and strategy.

Charlie Wade, Assistant Division Manager– Assists in the management of the division, including all operational functions and budget development.

Jonathan Guilliam, Operations Manager– Responsible for residential and commercial operations such as routing the trucks and scheduling maintenance, as well as all operations personnel.

Mary Anne Gauvin, Customer Service and Billing Manager – Oversees the customer service and billing team.