Emergency Status


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Important Information & Resources

Hurricane Irma

FEMA Assistance: City of Orlando residents are eligible to receive assistance from federal disaster relief programs to recover and rebuild damaged homes, businesses, and other property. Learn how to apply for assistance.

The Department of Children and Families (DCF) is working with federal officials as emergency assessments are completed to activate the Disaster SNAP program in eligible counties . Visit the ACCESS Florida webpage for the most updated information.

View the City of Orlando Storm Recovery Services

Recovery Resources: The Heart of Florida United Way has compiled a list of hurricane recovery resources. To learn more visit hfuw.org/hurricane-resource.

If you have structural or electrical damage to your house, please call  407.246.2686.
This includes: roof damage, exposed wires, exterior wall damage and damage to where the power lines are attached to the exterior of your home (service drop). City inspectors will evaluate the damage and determine what repairs are necessary. A licensed contractor is required for all structural and electrical repairs.

Over the next 30 to 60 days, the City will make multiple cycles throughout the City to pick up yard debris. Debris should be placed on the curb and not in the street or blocking sidewalks. Items placed in the street can block access for solid waste trucks and clog storm drains.

As a reminder, the City of Orlando has issued a Lake Advisory for all lakes. Due to the storm, there is a high potential for water contamination, sewer overflows, active wildlife and other safety concerns. Take extreme caution around all waterways during this time.

As a safety precaution, the City is advising that water contact activities in City of Orlando lakes cease until further notice.

City Services

City Hall: Open regular business hours (8 a.m. – 5 p.m.)
Report downed trees: Use online form or Call 407.246.2283
Trash/Recycle Pick-up: Normal pickup 
Yard Waste/Debris: Active Click here for details.
Orange County Public Schools: Normal Operations
Orange County Public Libraries: Edgewater Closed (Click here for more info)
City Parks Facilities: Overbrook, Dartmouth, Wadeview, Langford, Dickson Azalea Closed
Harry P. Leu Gardens: Gardens and Leu House Museum Closed. Garden House and Welcome Center open.

Post Emergency Resources

City of Orlando Storm Recovery Services
Orange County Curfew: Not Activated
Shelters: Special Needs Shelter at Barnett Park Community Center Open. Call 3-1-1 for info.
Ice Pick-Up: Not Activated
Parking Garages: City of Orlando Parking Division will allow those who were not able to retrieve their cars, park in the garages through the weekend.


LYNX/Bus Service: Normal Operations
SunRail: Running Normal Operations
Orlando International Airport – Normal Operations


Citizen Info Line: Not Activated
OUC Outage Map
Critical Emergency: 9-1-1
Local Emergency Radio Station: 1650 AM
Local Weather Information: National Weather Service

Social Media

Get up-to-date information on the City’s social media:

twitterTwitter: @citybeautiful

facebookFacebook: City of Orlando

Storm News & Press Releases

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