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Emergency Status


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Important Information & Resources

Hurricane Irma

Get more information on debris collection →

FEMA Assistance: City of Orlando residents are eligible to receive assistance from federal disaster relief programs to recover and rebuild damaged homes, businesses, and other property. Learn how to apply for assistance.

FEMA Disaster Recovery Center Open in Orlando
To help Florida storm survivors. The DRC will be open 8 a.m. to 8 p.m. seven days a week until further notice.

Disaster Recovery Centers offer in-person support to individuals and small business owners. Recovery specialists from the Federal Emergency Management Agency (FEMA), the U.S. Small Business Administration (SBA), and the state, are available to provide assistance to anyone with filling out applications or updating their status. Voluntary organizations are available and offer a variety of services to help survivors recover. More information at fema.gov.

The DRC is at the following address:
Orange County Bank
2250 North Orange Blossom Trail
Orlando, FL 32804

Hours: 8 a.m. to 8 p.m. seven days a week until further notice

The Department of Children and Families (DCF) is working with federal officials as emergency assessments are completed to activate the Disaster SNAP program in eligible counties . Visit the ACCESS Florida webpage for the most updated information.

View the City of Orlando Storm Recovery Services

Recovery Resources: The Heart of Florida United Way has compiled a list of hurricane recovery resources. To learn more visit hfuw.org/hurricane-resource.

If you have structural or electrical damage to your house, please call  407.246.2686.
This includes: roof damage, exposed wires, exterior wall damage and damage to where the power lines are attached to the exterior of your home (service drop). City inspectors will evaluate the damage and determine what repairs are necessary. A licensed contractor is required for all structural and electrical repairs.

City Services

City Hall: Open regular business hours (8 a.m. – 5 p.m.)
Report downed trees: Use online form or Call 407.246.2283
Trash/Recycle Pick-up: Normal pickup 
Yard Waste/Debris: Active Click here for details.
City Parks Facilities: Dartmouth, Wadeview, Dickson Azalea Closed
Harry P. Leu Gardens: Gardens and Leu House Museum Closed. Garden House and Welcome Center open.

Post Emergency Resources

City of Orlando Storm Recovery Services
Orange County Curfew: Not Activated
Shelters: Shelter at Barnett Park Community Center Open. Call 3-1-1 for info.
Ice Pick-Up: Not Activated


Citizen Info Line: Not Activated
OUC Outage Map
Critical Emergency: 9-1-1
Local Emergency Radio Station: 1650 AM
Local Weather Information: National Weather Service

Social Media

Get up-to-date information on the City’s social media:

twitterTwitter: @citybeautiful

facebookFacebook: City of Orlando

Storm News & Press Releases

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